
Ricky User
@rickyuser3
I build production multi-agent AI platforms for healthcare and finance.
What I'm looking for
At Topflight, I architected and led development of MD Genius, a four-agent healthcare platform deployed to two clinics and serving 100+ patients across six channels, including real-time voice. I built its shared tool, RAG, safety, persistence, and message-bus layers, reducing manual staff intervention by 80%.
Previously at Huawei, I built multi-agent financial and government-document LLM systems using hybrid retrieval, MCP tool calling, LoRA fine-tuning, and evaluation frameworks. My work reached 95% cold-start intent accuracy, was adopted by 20+ traders, and established an internal benchmark that improved domain writing quality by 50%+.
Experience
Work history, roles, and key accomplishments
AI Engineer
Topflight
Jan 2026 - Sep 2026 (8 months)
Core architect and lead developer of a multi-agent healthcare platform, owning six backend services and contributing about 60% of platform commits. Architected four specialized production agents with explicit handoff protocols and per-agent state machines, built a shared tool layer with 30+ idempotent tool definitions, and developed a production RAG pipeline with per-clinic isolation.
Core architect and lead developer of a multi-agent financial chatbot, splitting the assistant into specialist agents behind a router and standardizing external capabilities behind an MCP tool-calling interface. Built a dynamic RAG pipeline with hybrid retrieval and context-aware chunking, achieving 95% intent accuracy in cold-start sessions and adoption by 20+ traders.
Education
Degrees, certifications, and relevant coursework
New York University
Master of Science, Computer Engineering
2021 - 2023
Grade: 3.8/4.0
Master of Science in Computer Engineering from New York University, with a GPA of 3.8/4.0.
University of Nottingham
Bachelor of Science, Computer Science and AI
2017 - 2021
Grade: 3.7/4.0 (First-Class Honors)
Bachelor of Science in Computer Science and AI from the University of Nottingham, with First-Class Honors and a GPA of 3.7/4.0.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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