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Ricky UserRU
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Ricky User

@rickyuser3

I build production multi-agent AI platforms for healthcare and finance.

Hong Kong
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What I'm looking for

I'm seeking fully remote Agentic AI or LLM engineering roles where I can build production multi-agent systems, RAG pipelines, tool integrations, evaluation frameworks, and safety guardrails for real-world users.

At Topflight, I architected and led development of MD Genius, a four-agent healthcare platform deployed to two clinics and serving 100+ patients across six channels, including real-time voice. I built its shared tool, RAG, safety, persistence, and message-bus layers, reducing manual staff intervention by 80%.

Previously at Huawei, I built multi-agent financial and government-document LLM systems using hybrid retrieval, MCP tool calling, LoRA fine-tuning, and evaluation frameworks. My work reached 95% cold-start intent accuracy, was adopted by 20+ traders, and established an internal benchmark that improved domain writing quality by 50%+.

Experience

Work history, roles, and key accomplishments

TO

AI Engineer

Topflight

Jan 2026 - Sep 2026 (8 months)

Core architect and lead developer of a multi-agent healthcare platform, owning six backend services and contributing about 60% of platform commits. Architected four specialized production agents with explicit handoff protocols and per-agent state machines, built a shared tool layer with 30+ idempotent tool definitions, and developed a production RAG pipeline with per-clinic isolation.

Huawei logoHU

Machine Learning Engineer

Feb 2023 - Dec 2025 (2 years 10 months)

Core architect and lead developer of a multi-agent financial chatbot, splitting the assistant into specialist agents behind a router and standardizing external capabilities behind an MCP tool-calling interface. Built a dynamic RAG pipeline with hybrid retrieval and context-aware chunking, achieving 95% intent accuracy in cold-start sessions and adoption by 20+ traders.

Education

Degrees, certifications, and relevant coursework

New York University logoNU

New York University

Master of Science, Computer Engineering

2021 - 2023

Grade: 3.8/4.0

Master of Science in Computer Engineering from New York University, with a GPA of 3.8/4.0.

University of Nottingham logoUN

University of Nottingham

Bachelor of Science, Computer Science and AI

2017 - 2021

Grade: 3.7/4.0 (First-Class Honors)

Bachelor of Science in Computer Science and AI from the University of Nottingham, with First-Class Honors and a GPA of 3.7/4.0.

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