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rhyhm upadhyaya

@rhyhmupadhyaya

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I lead enterprise AI, data, and digital transformation portfolios from investment strategy through scaled delivery.

India

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What I'm looking for

I'm seeking a Program Management or Delivery role where I can own enterprise transformation portfolios, scale AI-first delivery, build organizational capability, and deliver measurable business ROI.

At Monotype, I own enterprise-wide Data and AI transformation programs, shaping multi-year GenAI roadmaps, funding priorities, governance, and success metrics tied to revenue growth and operational efficiency.

I've partnered with CFOs, CTOs, and business-unit leaders to turn AI investment priorities into funded production programs. My work includes AI governance frameworks, vendor selection, architecture reviews, risk controls, executive reporting, Capex optimization, and ROI tracking.

Previously at Fiserv, I led ServiceNow and data-governance transformation during a fintech merger affecting 40,000+ users. I established governance, reporting, adoption metrics, and delivery continuity across cross-functional teams, vendors, and compliance stakeholders.

Across Monotype, Capgemini, government EdTech, and technology programs, I've delivered AI search, contract intelligence, platform integrations, HR transformation, and large-scale digital initiatives with measurable business impact. I'm seeking to lead enterprise transformation portfolios and scale AI-first delivery capability with clear ROI.

Experience

Work history, roles, and key accomplishments

Current

Enterprise Program Manager

Current

Monotype India

May 2023 - Present (3 years 4 months)

Owns enterprise-wide Data and AI transformation programs, defining multi-year GenAI roadmaps, funding priorities, and success metrics. Establishes AI governance frameworks and partners with C-suite leaders to drive AI initiatives from proof-of-concept to scaled production.

GenAI AI Governance Program Management Roadmapping Financial Planning C suite Engagement Executive Reporting Risk Management Data Governance

Application Program Manager

Fiserv India

Jun 2018 - May 2023 (4 years 11 months)

Served as transformation head for ServiceNow and enterprise data governance initiatives during a large-scale fintech merger impacting 40,000+ users. Established program governance structures, executive reporting, and adoption metrics to align transformation outcomes with regulatory and operational goals.

ServiceNow ITSM M&A Integration Program Governance Executive Reporting Data Governance Stakeholder Management Risk Mitigation

Technical Project Manager

Capgemini India

Jul 2016 - May 2017 (10 months)

Led AI and machine learning initiatives for Tier-1 Microsoft enterprise accounts, supporting use-case prioritization, delivery governance, and stakeholder alignment. Contributed to enterprise AI adoption strategies through structured delivery execution and performance reporting.

AI Machine Learning Delivery Governance Stakeholder Management Program Coordination performance reporting

PMO Staff

Government of India (Ministry of HRD)

Aug 2014 - Jun 2015 (10 months)

Managed L&D Digital Transformation initiatives for IIT and NIT programs under the Ministry of HRD. Defined KPIs, value trees, and reporting mechanisms to track progress and value realization across government technology programs.

Program Management KPI Definition Financial Value Tracking Reporting Digital Transformation

PMO Staff

Techno India University

May 2013 - Feb 2014 (9 months)

Directed R&D project planning, execution, and evaluation for government initiatives in West Bengal. Ensured stakeholder alignment, managed timelines, budgets, and user acceptance testing across multiple concurrent projects.

R&D Project Management Stakeholder Management Budgeting Timeline management User Acceptance Testing

Software Engineer

Techno India Technologies

May 2010 - Jul 2011 (1 year 2 months)

Played a key role in software development for Techno Group across East India, with focus on E-learning platforms. Ensured stakeholder alignment, managed timelines, budgets, and user acceptance testing across development projects.

Software Development E Learning Project Execution Stakeholder Management User Acceptance Testing