Remario Richards

Conceptualized and implemented tailored Salesforce customizations to optimize booking and ticketing workflows, yielding significant operational efficiencies and improved user satisfaction. Architected and customized Salesforce applications to support critical airline operations, elevating customer service and optimizing booking processes.

Engineered custom Apex triggers, classes, and Visualforce pages to optimize sales processes, automate workflows, and elevate customer experience in the home-buying journey. Designed and implemented customer and manager-centric Visualforce email templates in Salesforce Classic, enhancing communication of critical homesite information.

Enhanced and developed Aura and Lightning Web Component (LWC) applications, significantly improving user experience and streamlining internal processes. Designed and implemented comprehensive sharing rules for custom digital applications, ensuring robust data security and granular access control.

Architected robust solutions on the Salesforce platform, leveraging Apex and Visualforce to create scalable and efficient applications. Engineered high-performance Apex Controllers, Classes, Triggers, and Lightning Components, optimizing system functionality and user experience.

Executed application performance optimizations through strategic asynchronous executions, yielding enhanced resource utilization and system efficiency. Designed and implemented a robust DevOps pipeline utilizing SFDX and Git, streamlining development processes and accelerating deployment cycles.

Pioneered the adoption of Agile and Scrum methodologies at CrmMetry, revolutionizing the development process and driving the company’s vertical success. Established comprehensive developer training programs, coding guidelines, and best practices, cultivating a culture of continuous learning and technical excellence.

Led the design and implementation of a drug search user interface for Medullan, utilizing Visualforce, Apex, and Lightning Platform, which boosted nurse liaison productivity by 80%. Maintained and delivered consistent updates to existing home health application solutions, ensuring ongoing system stability and efficiency.

Studied Computer Science at the University of Technology, Jamaica. Gained foundational knowledge and practical skills in various aspects of computing.