Ram User
@ramuser8
Seasoned Machine Learning Engineer specializing in NLP and scalable AI solutions.
What I'm looking for
I am a seasoned Machine Learning Engineer with 10+ years of experience in NLP and data science, skilled at designing, developing, and deploying end-to-end machine learning solutions that drive measurable business impact. I specialize in large-scale data processing, model optimization, and enterprise AI systems, translating complex business challenges into scalable AI-driven solutions.
My recent work includes building RAG-based question-answering systems on Azure, developing PDF segmentation, NER and relation-extraction pipelines, feedback-validation services, and high-accuracy document classification services. I emphasize production-ready deployment (FastAPI/Flask, Docker, Kubernetes), model optimization (quantization, distillation), and cross-team collaboration to improve operational efficiency and decision-making.
Experience
Work history, roles, and key accomplishments
AI Engineer
MetLife
Mar 2025 - Present (7 months)
Built RAG-based question-answering systems using Azure Functions, Azure AI Service, Document Intelligence, and vector search to improve document retrieval and QA accuracy across business units.
Senior Machine Learning Engineer
Healthcarenlp (Raadipinc)
Nov 2022 - Mar 2025 (2 years 4 months)
Led development of PDF segmentation, codability classification, NER and relation extraction, and a feedback validation service, improving medical coding F1-score by up to 7% and automating EHR information extraction.
Led offline product categorization and multilingual NLU pipelines using BERT/TinyBERT and language-specific NER/POS models, increasing classification F1 by 4% and enabling multi-language query understanding.
Data Scientist
Innodatatics
Nov 2017 - Feb 2020 (2 years 3 months)
Developed churn prediction, BUY POINTS propensity models, RFM clustering, and association rule mining using PySpark and Random Forests to improve customer retention and marketing targeting.
Data Analyst
ExcelR
Nov 2014 - Oct 2017 (2 years 11 months)
Performed statistical data analysis and sales trend evaluation to inform competitive strategy and supported instructional materials for student assignments.
Education
Degrees, certifications, and relevant coursework
Nalanda Institute of Technology (JNTUK)
Bachelor of Technology, Computer Science and Engineering
Activities and societies: Art, Yoga, Skiing, Travel
Completed a Bachelor of Technology in Computer Science and Engineering at Nalanda Institute of Technology, graduating in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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