Open to opportunities

Ralph User

@ralphuser

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Experienced Security Risk Management Specialist focused on compliance and resilience.

United States

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What I'm looking for

I seek a role that challenges my risk management skills and fosters professional growth.

As a seasoned Security Risk Management Specialist, I have dedicated my career to ensuring organizational compliance with industry regulations and corporate security standards. Currently at Fiserv, I spearhead comprehensive issue management programs, maintaining 100% compliance during quality reviews and enhancing organizational resilience against emerging threats through the design and implementation of enterprise-level security controls.

My previous role as Third Party Risk Manager at UBS allowed me to provide executive-level assurance on TPRM standards while managing enterprise-wide risks. I successfully conducted end-to-end mapping analysis for regulatory events and coordinated cross-functional collaborations to achieve compliance with internal standards. My expertise in developing risk frameworks and policies has consistently supported audit and regulatory deliverables in the financial services sector.

With over eight years of specialized TPRM experience and hands-on GRC system expertise, I am committed to continuous improvement initiatives and ensuring that organizations not only meet but exceed compliance expectations. I thrive in environments that challenge my analytical skills and allow me to contribute to the overall security posture of the organization.

Experience

Work history, roles, and key accomplishments

Current

Security Risk Management Specialist

Current

Fiserv

Oct 2023 - Present (1 year 9 months)

Spearheaded a comprehensive issue management program, drafting monthly issue summaries and action plans, maintaining 100% compliance during quality reviews and ensuring appropriate escalation to senior management. Designed and implemented enterprise-level security controls to mitigate risks and ensure compliance with industry standards, enhancing organizational resilience against emerging threats.

Security Control Enhancements Risk Mitigation Regulatory Compliance

Third Party Risk Manager, Associate Director

UBS

Mar 2019 - Present (6 years 4 months)

Provided executive-level assurance on TPRM standards, processes, and systems while identifying and mitigating enterprise-wide risks and supporting regulatory deliverables. Conducted comprehensive end-to-end mapping analysis for 20+ regulatory events, ensuring full compliance with TPRM Program standards and regulatory requirements.

Third Party Risk Management Regulatory Compliance Risk Mitigation

Third Party Risk Analyst II

Investors Bank

Jul 2017 - Present (8 years)

Managed comprehensive supplier risk management program for all third-party service providers while administering and developing RSA Archer GRC platform capabilities. Chaired vendor engagement kickoff calls to assess third-party risk profiles and ensure compliance with control standards, improving vendor evaluation processes.

Supplier Management Archer GRC Risk Assessment Compliance Vendor Management

IT Vendor Management Associate

Regeneron Pharmaceuticals

Aug 2016 - Present (8 years 11 months)

Supported portfolio design and management of approximately 100 IT vendors across multiple business units, ensuring alignment with business objectives. Designed and implemented vendor evaluation processes, completing 3+ comprehensive scorecard evaluations to enhance vendor performance monitoring.

Regulatory Compliance Workflow Design Portfolio Management

Field Services Associate

Morgan Stanley

Nov 2004 - Present (20 years 8 months)

Senior contributor for policy, governance, and oversight of firm-outsourced vendors and resources, ensuring SLA/KPI compliance and performance management. Managed vendor performance and compliance with contractual terms, pursuing corrective actions and maintaining accountability for service delivery.

Vendor Management ServiceNow Risk Assessment Invoice Review

Education

Degrees, certifications, and relevant coursework

Ridgefield Park High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.