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Rakshitha Nagendrappa

@rakshithanagendrappa

Salesforce developer delivering scalable integrations and automation.

United States
Message

What I'm looking for

I am looking for a role building scalable Salesforce integrations and automation, with strong engineering practices, CI/CD, and collaborative Agile teams that value ownership and measurable impact.

I am a Salesforce developer with 4+ years building enterprise solutions for a Fortune 500 financial services company, specializing in REST/SOAP API integrations, LWC, Service and Experience Cloud, CI/CD, and legacy migrations. I have delivered payment automation across 45K+ policies, supported 2.3M+ monthly API transactions at 99.8% uptime, and designed data models for 10+ user personas while holding Platform Developer I, Administrator, and Agentforce Specialist certifications.

I excel at solving performance issues (bulkification, SOQL optimization), building metadata-driven configuration frameworks to reduce change turnaround, and deploying via Jenkins CI/CD and SFDX. I collaborate in Agile teams to meet commitments, drive high-quality releases, and apply best practices for security, scalability, and observability.

Experience

Work history, roles, and key accomplishments

NC
Current

Salesforce Developer

New York Life Insurance Company

Jun 2022 - Present (4 years)

Led end-to-end development of an enterprise autopay system integrating Salesforce with external payment platforms, automating payment processing across 45K+ policies and reducing manual errors by 62%; implemented 20+ REST/SOAP integrations handling 2.3M monthly transactions at 99.8% uptime.

Education

Degrees, certifications, and relevant coursework

University of North Carolina at Wilmington logoUW

University of North Carolina at Wilmington

Master of Science, Computer Science and Information Systems

Grade: 3.6/4.0

Completed a Master of Science in Computer Science and Information Systems with a 3.6/4.0 GPA, focusing on advanced software and systems topics for application in enterprise environments.

Visvesvaraya Technological University logoVU

Visvesvaraya Technological University

Bachelor of Engineering, Computer Science

Grade: 8.6/10

Earned a Bachelor of Engineering in Computer Science with an 8.6/10 GPA, covering core computing principles and software development practices.

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