Open to opportunities

Rajidi Hemanth Reddy

@rajidihemanthreddy

Message

I’m a US Healthcare AR and QA professional focused on denials, follow-ups, and reliable delivery.

India

Message

What I'm looking for

I’m looking for a role where I can handle US Healthcare AR—denials, follow-ups, and insurance verification—while also contributing to application testing or AI data annotation, with clear SLAs, strong quality standards, and measurable productivity goals.

I’m a Client Support Executive with experience across US Healthcare AR, international voice process support, application testing, and data annotation. I focus on driving accurate claim follow-up outcomes while keeping quality and SLA expectations front and center.

In US Healthcare AR roles (AR Executive/AR Associate), I followed up with US insurance payers on outstanding medical claims, verified eligibility/benefits, and confirmed claim and payment status. I analyzed denials, identified root causes for non-payment, handled appeals, and escalated complex accounts while documenting call outcomes accurately.

I also supported resolution of denied and rejected claims by contacting insurance representatives, updating claim actions and follow-up notes in client applications, and coordinating with internal teams to resolve billing issues. Throughout, I worked toward productivity and quality targets and maintained strong turnaround time.

Later, I expanded into quality and AI data work: at Genpact I performed functional and regression testing for Android, iOS, and web applications and reported defects to ensure application quality before release; at Randstad I annotated images and videos, reviewed labeled data for quality, and delivered accurate work within project timelines.

Experience

Work history, roles, and key accomplishments

Process Associate

Randstad India Pvt. Ltd.

Oct 2025 - Mar 2026 (5 months)

Annotated images and videos for AI projects and reviewed labeled data for quality. Maintained annotation accuracy, collaborated with QA teams, and delivered work within project timelines.

Image Annotation Video Annotation AI Data Annotation Data Quality Assurance

Process Associate

Genpact India Pvt. Ltd.

Nov 2024 - Aug 2025 (9 months)

Performed functional and regression testing for Android, iOS, and web applications. Reported defects using internal tools and collaborated with QA and development teams to ensure application quality before release.

Functional Testing Regression Testing Android Testing IOS Testing Web Application Testing

AR Executive

Miramed Ajuba

Jul 2022 - Oct 2022 (3 months)

Handled physician billing AR follow-up with US payers and resolved claim issues through insurance communication. Reviewed denial trends, prioritized high-value accounts, and updated follow-up activities to support timely reimbursement within client SLAs.

Claims Follow Up Denial Management Prioritization SLA Management Insurance Verification

AR Executive

Talisman Solutions

Mar 2022 - Jun 2022 (3 months)

Performed insurance follow-up for unpaid and underpaid US claims by reviewing EOBs and payer responses to determine next actions. Managed denials related to eligibility and authorization and maintained accurate account documentation after calls.

Follow up Denial Management EOB Review Quality Assurance

AR Associate

Reventics Pvt. Ltd.

Dec 2021 - Mar 2022 (3 months)

Resolved aged US AR accounts by contacting insurance representatives and investigating denied or rejected claims. Updated claim actions in client applications and coordinated with internal teams to address billing issues while maintaining turnaround time and quality standards.

Denial Management Case Documentation SLA and Turnaround Time Quality Assurance CRM

AR Executive

Edifice RCM Solutions

Dec 2020 - Oct 2021 (10 months)

Followed up with US insurance payers on outstanding medical claims. Analyzed denials, verified eligibility/benefits, and escalated complex accounts while documenting call outcomes for SLA, productivity, and quality goals.

Follow up Denial Management Root Cause Analysis Insurance Eligibility Verification Appeals CRM SLA Quality Assurance