At CSG Systems, I used Terraform for AWS provisioning, reducing setup time by 30%. I also implemented a Jenkins-driven CI/CD pipeline that achieved a 95% deployment success rate with zero downtime.
I integrated ArgoCD to synchronize GitHub and EKS, cutting manual intervention by 80%. Prometheus and Grafana helped improve issue detection time by 40%.
At JIO, I provided L3 production support and used Python, Shell Scripting, and Oracle SQL to automate operational tasks. I also implemented and maintained Jenkins CI/CD pipelines and managed source code with Git and GitHub.
