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Rajan Singh Panwar

@rajansinghpanwar

I’m a AML/KYC and fraud & transaction monitoring investigator specializing in alert analysis and high-risk customer due diligence.

India

Message

What I'm looking for

I’m looking for a fintech role where I can own fraud/AML alert investigations and high-risk KYC due diligence, reduce false positives, and deliver strong regulatory reporting through rigorous risk-based analysis.

I’m a Fraud & Transaction Monitoring Investigator and AML/KYC Compliance professional with 6+ years of experience in fraud investigation, transaction monitoring, customer due diligence, and high-volume customer support in fintech and digital banking environments.

At Revolut Technologies, I conduct 40+ Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews weekly for high-risk customer profiles, and investigate 15+ complex fraud and financial crime cases daily, including mule accounts, account takeover fraud, and suspicious cross-border transactions.

I perform SOF/SOW analysis on 500+ high-risk client accounts monthly, examine sanctions/PEP/adverse media alerts, and support STR/UAR filings with a risk-based approach—reducing false positives by 15% and earning 100% compliance audit scores after being promoted to Subject Matter Expert within 6 months.

Before that, at Paytm Payments Bank, I delivered backend customer support for account blocking/unblocking, handled KYC verification and remediation, and reviewed transaction patterns and alerts aligned with FATF guidelines—always balancing speed, accuracy, and regulatory compliance while improving first-contact resolution.

Experience

Work history, roles, and key accomplishments

Fraud & AML Analyst

Revolut Technologies

Jul 2024 - Apr 2026 (1 year 9 months)

Conducted 40+ weekly CDD/EDD reviews for high-risk digital-banking customers to ensure AML compliance under PMLA, RBI KYC Master Directions, and FATF frameworks. Investigated 15+ complex fraud cases daily and performed SOF/SOW analysis for 500+ high-risk accounts monthly, reducing STR false positives by 15% and achieving 100% QA audit scores for sanctions/PEP screening.

CDD EDD EDD Transaction Monitoring Fraud Investigation PMLA Compliance

Risk & Customer Support Associate

Paytm Payments Bank

Oct 2020 - May 2024 (3 years 7 months)

Provided backend customer support via app, chat, and email for account blocking/unblocking while performing KYC verification and remediation to authenticate customers and restore access. Reviewed transaction alerts using risk-based, FATF-aligned approaches to identify suspicious activity, potential fraud, mule accounts, and money-laundering indicators, resolving compliance-driven customer queries

KYC Account Blocking Unblocking Transaction Monitoring Alert Review FATF Risk Based Approach Customer Support

Customer Support Counsellor

Conneqt Business Solutions

Jul 2018 - Jul 2019 (1 year)

Managed high-volume inbound calls for ICSI students, resolving queries on registrations, examinations, training programs, results, admit cards, and study materials with strong service accuracy. Handled student complaints and escalations, coordinated with internal teams to update records and logistics, and maintained detailed interaction logs to improve follow-ups, achieving high first-call resolut

Inbound Call Support Complaint Resolution Escalation Handling Customer Service Operations Appointment Scheduling