Rahul Gupta

I’m a results-driven Business Analyst with 2.7 years of experience transforming complex data into actionable business insights through SQL, Power BI, Databricks, and reporting automation. I focus on building automated, reliable analytics that stakeholders can trust and use immediately.

In my current role, I migrated monthly customer touchpoint trend analysis into Databricks, automating data pipelines and reducing manual reporting by ~25%. I also transitioned Excel-based reporting to Power BI dashboards, delivering real-time insights and cutting 48+ hours of manual effort per month, while improving cross-sell targeting (campaigns ~18% more effective). I design customer touchpoint analytics with SQL and Power BI to identify inactive customers and support re-engagement initiatives, improving product efficiency by ~15%.

Previously as a Data Analyst, I built pan-India KPI reporting and dashboards for store operations, reducing equipment downtime by 15% and optimizing utility consumption by 12%. I developed a bike and e-bike deployment model that streamlined allocation across 2100+ stores and achieved 20% cost savings, while Power BI tracking reduced manual effort by 40%, reporting time by 50%, and data discrepancies by 30%—backed by outlier-driven cost reductions and ad hoc insights for senior leadership.