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Raghunath MahakudRM
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Raghunath Mahakud

@raghunathmahakud

Senior GenAI Engineer at Pegasystems building Pega Autopilot, with agent evaluation pipelines used by 50+ agents across 10+ teams.

India
Message

At Pegasystems, I’m a core backend engineer on Pega Autopilot, an agentic AI framework now generally available across the Pega Infinity platform. I implemented multi-provider model orchestration across OpenAI, Amazon Bedrock, and Google Vertex AI, enabling new models to go live at runtime without a new Infinity release.

I designed and built agent architecture, templates, and execution loops with tool calling, conversation management, context compaction, and prompt caching, cutting per-conversation token spend by 30%. I also created evaluation infrastructure with DeepEval, onboarding 50+ agents from 10+ internal teams to automated testing and monitoring.

For Pega Autopilot, I engineered a RAG pipeline using Document AI and Amazon OCR, and fine-tuned models with Pega-specific datasets. I also authored a Gradle plugin that made agent regression testing a per-release gate.

Before Pegasystems, I worked on production NLP, IoT device management, automotive testing, and e-Government platforms at Ericsson Global Services Pvt. Ltd., Mercedes-Benz Research & Development India, and CrimsonLogic Pte. Ltd. I’m currently pursuing an MTech in Artificial Intelligence and Machine Learning at BITS Pilani.

Experience

Work history, roles, and key accomplishments

PL
Current

Senior Software Engineer

Mar 2022 - Present (4 years 7 months)

Core backend engineer on Pega Autopilot, an agentic AI framework, handling multi-provider model orchestration, agent execution loops, token usage metering, and evaluation pipelines. Also developed and maintained a production NLP platform for topic detection and entity extraction.

PL
Current

Senior Software Engineer – Decisioning & AI

Mar 2022 - Present (4 years 7 months)

Core backend engineer on Pega Autopilot, an agentic AI framework, handling multi-provider model orchestration, RAG pipelines, and agent evaluation. Architected NLP-as-a-Service platform and improved model accuracy.

Education

Degrees, certifications, and relevant coursework

BITS Pilani logoBP

BITS Pilani

Master of Technology, Artificial Intelligence and Machine Learning

2025 -

Grade: 9.2/10

Activities and societies: Relevant Coursework: Machine Learning, Deep Learning, Natural Language Processing, Reinforcement Learning, Large Language Models, Linear Algebra, Probability & Statistics, Optimization, Conversational AI

Pursuing MTech in Artificial Intelligence and Machine Learning with expected completion in April 2027.

The University of Tokyo logoTT

The University of Tokyo

Certification, AI, Machine Learning, Python, Data Science & Data-Driven Marketing Strategy

2026 - 2026

Completed a certification in AI, Machine Learning, Python, Data Science & Data-Driven Marketing Strategy in 2026.

CE

C.V. Raman College of Engineering

Bachelor of Technology, Electronics & Telecommunications Engineering

2008 - 2012

Grade: 8.1/10

Completed Bachelor of Technology in Electronics & Telecommunications Engineering from 2008 to 2012.

DeepLearning.AI logoDE

DeepLearning.AI

Certification, Generative AI

Completed a certification in Generative AI with Large Language Models.

DeepLearning.AI logoDE

DeepLearning.AI

Certification, Natural Language Processing

Completed a certification in Natural Language Processing with Classification and Vector Spaces.

MR

Mitra Robot

Certification, Multi-Agent Systems

Completed a certification in Multi-Agent Systems.

MR

Mitra Robot

Certification, AI

Completed a certification as Modern AI Pro – Practitioner.

LL

LevelUp Labs

Certification, AI Evals

Completed a certification in AI Evals for Everyone.

LL

LevelUp Labs

Certification, OpenClaw

Completed a certification in OpenClaw Mastery for Everyone.

RA

Ragpack.ai

Certification, RAG

Completed a RAG Pack Certification.

Pegasystems logoPE

Pegasystems

Certification, System Architecture

Certified as a Certified System Architect (CSA).

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