Quintine Simba
@quintinesimba
Entry-level data analyst turning messy data into dashboards, narratives, and faster decisions.
ZimbabweWhat I'm looking for
I’m a Junior Data Analyst who extracts signal from messy, high-volume inputs and turns it into weekly dashboards and stakeholder-ready narratives. At Microtechcloud, I used SQL to structure 500+ weekly support tickets, helping reduce average issue resolution time by 20%, and analyzed 350+ weekly customer interactions to improve first-contact resolution by 15%.
I also enjoy building decision-ready analytics quickly and clearly. During my remote internship at Exelerat, I built Power BI and Excel dashboards that improved leadership decision-making speed to 2 days from a week, and I automated 4 reporting workflows with Generative AI to reduce preparation time by 40 minutes. From my Data Analytics Simulation with Deloitte Australia, I analyzed 1,000+ financial transactions to surface 15 anomalies for review, and I’ve strengthened my storytelling through projects like customer churn analysis in Power BI, consumer demand analysis in Excel, and an SQL restaurant case study that supported loyalty programme expansion decisions.
Experience
Work history, roles, and key accomplishments
Junior Data Analyst
Microtechcloud
Oct 2025 - Present (9 months)
Extracts and structures weekly support tickets using SQL to identify recurring root causes and reduce average issue resolution time. Builds Power BI dashboards and analyzes customer interactions in Excel to improve first-contact resolution and reduce escalations.
Data Visualization & AI Analytics Intern
Excelerate
Jul 2025 - Sep 2025 (2 months)
Built Power BI and Excel dashboards to improve leadership decision-making speed across a remote global team. Automated reporting workflows with Generative AI to produce real-time narrative insights.
Data Analytics Simulation
Deloitte Australia
Mar 2025 - Present (1 year 4 months)
Analyzed financial transactions in Excel using pivot tables and formulas to detect fraud patterns and flag anomalies for client review. Designed client-facing dashboards incorporating stakeholder-defined KPIs to improve data readability and storytelling clarity.
Danny's Diner Case Study (SQL)
Projectlink
Analyzed restaurant transactional data in MySQL using JOINs, CTEs, and window functions to uncover customer spending and visit patterns for a loyalty program expansion decision.
Customer Churn Analysis (Power BI)
Projectlink
Analyzed ISP customer churn in Power BI to challenge an expected anomaly spike and reframe leadership’s 2025 risk assessment based on churn reduction results.
Consumer Demand Analysis (Excel)
Projectlink
Analyzed B2B consumer product records in Excel using Power Pivot and a data model to surface and correct a misattributed revenue decline narrative for YoY reporting.
Education
Degrees, certifications, and relevant coursework
Certificate
Generative AI Certificate, Generative AI
Completed a Generative AI (or data analytics) certificate.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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