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Prince User

@princeuser14

Cloud Solution Provider Engineer at Lenovo, integrating Azure OpenAI agents into enterprise support workflows and maintaining 99.9% platform availability.

India

Message

At Lenovo Pvt Ltd, I deploy Azure AI applications and intelligent agents, integrating Azure OpenAI models into enterprise IT support workflows with policy enforcement. I also maintain 99.9% platform availability across mission-critical services.

I automate multi-tenant Azure environments with Terraform, PowerShell, and Python, reducing manual operational bottlenecks by 40%. At Denave India Pvt Ltd, I automated deployments with Azure CLI and ARM templates, shortening provisioning cycles by 35%.

At SDI Business Services Pvt Ltd, I built cloud cost-optimization pipelines using Power BI, Azure Cost Management, and Excel, improving billing transparency by 25%. I also created ticket automation rules in ServiceNow that shortened turnaround times for recurring issues by 30%.

Experience

Work history, roles, and key accomplishments

Current

Cloud Solution Provider (CSP) Engineer

Current

Lenovo Pvt Ltd

Aug 2024 - Present (2 years 1 month)

Architect and manage scalable multi-tenant enterprise Azure environments using Terraform, PowerShell, and Python, eliminating manual operational bottlenecks by 40%. Deploy Azure AI applications and intelligent agents, enforce governance frameworks, and maintain 99.9% platform availability.

Terraform PowerShell Python Azure Policy RBAC Microsoft Defender for Cloud azure monitor Log Analytics Azure OpenAI LLM orchestration Azure DevOps CI CD Kubernetes Docker AKS Cost Management (Azure Cost Optimization)ServiceNow

Cloud Support Administrator

Denave India Pvt Ltd

May 2024 - Jul 2024 (2 months)

Administered enterprise identity governance, conditional access policies, and RBAC hierarchies across 500+ Azure subscriptions with zero security breaches. Engineered automated deployment workflows and infrastructure templates, shortening provisioning cycles by 35%.

Azure Active Directory Conditional Access RBAC Azure CLI ARM Templates KQL azure monitor Automation Identity Governance

Cloud Operations & Billing Specialist

SDI Business Services Pvt Ltd

Dec 2022 - Apr 2024 (1 year 4 months)

Diagnosed and resolved complex Tier-3 Azure infrastructure bottlenecks and Microsoft 365 licensing dependencies for 1,000+ global corporate accounts. Designed automated cloud cost-optimization pipelines using Power BI and Azure Cost Management, delivering a 25% boost in billing transparency.