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@priadeshniemunisamy
Experienced finance administrator with strong skills in SAP and customer service.
I am a dedicated finance administrator with over 16 years of experience in various roles at Makro Amanzimtoti. My journey began as a cashier and evolved into a debtors clerk, where I honed my skills in customer account management, debt collection, and financial reporting. I have a proven track record of enhancing customer satisfaction through effective communication and problem-solving.
Throughout my career, I have demonstrated my ability to manage complex financial processes, including the verification of FICA documents, processing refunds, and liaising with corporate clients. My educational background in adult education and facilitation has equipped me with the skills to mentor and train others, ensuring a collaborative and efficient work environment. I am passionate about leveraging my expertise in SAP and finance to contribute to organizational success.
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Work history, roles, and key accomplishments
Makro Amanzimtoti
Jan 2015 - Sep 2021 (6 years 8 months)
Managed customer accounts, processed refunds, and handled debt collection for corporate clients. Responsible for verifying documents, opening new accounts, and ensuring customer satisfaction. Collaborated with internal teams to monitor account allocations and manage petty cash.
Makro Amanzimtoti
Jan 2005 - Jan 2015 (10 years)
Oversaw the management of stock in the goods receiving area, processed repairs, and coordinated store transfers. Generated SAP documents and maintained accurate records of stock repairs and returns.
Makro Amanzimtoti
Jan 2003 - Aug 2005 (2 years 7 months)
Provided excellent customer service to corporate clients, coordinated orders, and managed invoicing. Maintained strong communication with customers and compiled daily reports to track sales figures.
Makro Amanzimtoti
Dec 2000 - Jan 2001 (1 month)
Maintained inventory records, managed stock orders, and coordinated with representatives for product promotions. Ensured accurate stock levels and facilitated transfers between stores.
Makro Amanzimtoti
Feb 1998 - Jan 1999 (11 months)
Handled customer transactions efficiently and accurately, ensuring a positive shopping experience. Managed cash handling and maintained accurate records of sales.
Degrees, certifications, and relevant coursework
NQF Level 5, Adult Education
2011 - 2011
Completed training in Adult Education and Facilitation, achieving 3 distinctions across five modules.
Matriculation Certificate, General Education
1993 - 1993
Completed Matric with exemption pass, studying subjects including English, Afrikaans, Mathematics, Physical Science, Biology, and Geography.
Certificate, Secretarial Studies
Completed a 6-month course in Secretarial Practice, enhancing administrative and organizational skills.
Certificate, Beauty Therapy
Completed a 6-month training program in hair and beauty, focusing on practical skills and customer service.
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