Open to opportunities

Prerana Patel

@preranapatel

Power BI & IT Asset Management professional delivering enterprise reporting, BI automation, and ServiceNow ITAM solutions.

India

Message

What I'm looking for

I’m looking for a role where I can build impact-driven Power BI dashboards and automation while supporting ServiceNow ITAM/HAM operations, collaborating closely with stakeholders, and continuously improving processes through data quality and validation.

I’m a Power BI and Business Intelligence professional with 3 years of experience delivering enterprise reporting, business intelligence, and ServiceNow IT Asset Management solutions. I design interactive Power BI dashboards, executive reports, KPI scorecards, and reporting automation using Power BI, DAX, Power Query, Advanced Excel, and dimensional data modeling to help stakeholders make faster, more confident decisions.

At EY Global Delivery Services (EY GDS), I’ve built 10+ interactive dashboards and automated recurring monthly reporting—reducing manual reporting effort by 30% and improving efficiency by 25%. I’m also strong in ITAM/HAM on ServiceNow, managing end-to-end hardware asset lifecycle work while maintaining 95%+ SLA compliance, improving asset data accuracy by 20%, and supporting enhancements through Functional Testing, Workflow Validation, and UAT—earning multiple Spot Awards for reporting excellence and process improvements.

Experience

Work history, roles, and key accomplishments

Current

Business Consultant

Current

Ey Global Delivery Services (Ey Gds)

Jul 2023 - Present (3 years)

Developed 10+ interactive Power BI dashboards, executive reports, and KPI scorecards, automating recurring reporting and reducing manual effort by 30%. Managed ServiceNow IT Asset Management (ITAM) and Hardware Asset Management (HAM) processes, processing 1,000+ asset requests and supporting ITAM enhancements through functional testing, workflow validation, and UAT.

Education

Degrees, certifications, and relevant coursework

JSPM College of Engineering

Bachelor of Engineering, Information Technology

Grade: CGPA: 9.47 / 10

Completed a Bachelor of Engineering in Information Technology at JSPM College of Engineering under Savitribai Phule Pune University. Achieved a CGPA of 9.47/10.