PSPraveen Suresh
@praveensuresh
Professional Data Analyst committed to improving data quality and usage.
IndiaWhat I'm looking for
I am a dedicated Senior Data Analyst with a strong commitment to enhancing data quality and usage through focused exploration. Currently, I work at Worxogo Solutions, where I leverage Amazon Redshift and Quicksight to deliver insightful analytics. My proficiency in MySQL and PLSQL allows me to develop complex queries that drive data-driven decision-making.
Throughout my career, I have partnered with customer success teams to understand their needs and deliver tailored results. One of my notable achievements includes developing a Logistic Regression model to forecast employee attrition probabilities. I am also skilled in Google Analytics, which I utilize to analyze website traffic and user behavior, ensuring that key performance indicators are met.
Experience
Work history, roles, and key accomplishments
Senior Data Analyst
Worxogo Solutions
Apr 2021 - Present (4 years 2 months)
Currently working on Amazon Redshift database and Quicksight analytics tool. Proficient in MySQL and PLSQL with experience in query development. Developed and implemented a Logistic Regression model to forecast employee attrition probabilities and translated customer requirements into functional dashboards.
Customer Support Executive
McAfee Software Private Limited
Dec 2020 - Apr 2021 (4 months)
Provided accurate and comprehensive information regarding products, services, and policies ensuring customer satisfaction and retention. Actively collected and analyzed customer feedback to identify trends and areas for improvement.
Customer Support Executive
Bundl Technologies Private Limited
Feb 2018 - Aug 2019 (1 year 6 months)
Maintained excellent customer relationships by efficiently solving complaints and issues. Provided exceptionally high levels of customer service via live chat and resolved application issues by troubleshooting them.
Education
Degrees, certifications, and relevant coursework
BTL Institute of Technology
Bachelor of Engineering, Computer Science
2012 - 2016
Pursued a Bachelor of Engineering in Computer Science and Engineering, gaining knowledge in software development, algorithms, and system design.
Amrita Vidyalayam
AISSCE, Mathematics and Science
2009 - 2011
Completed AISSCE with a focus on Mathematics and Science, laying a strong foundation for further studies in engineering and data science.
Aegis School of Data Science
Post Graduate Diploma in Management, Data Science
2020 -
Studied Data Science, Big Data, and Business Analytics, focusing on the application of data analysis techniques and tools to solve business problems.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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