Open to opportunities

Prateek Porwal

@prateekporwal

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Software Application Development Engineer specializing in Salesforce solutions.

India

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What I'm looking for

I am looking for opportunities that foster innovation and collaboration, where I can leverage my Salesforce expertise to drive impactful solutions.

I am a Software Application Development Engineer with a strong background in Salesforce solutions, currently working at Intel in Bangalore. I have successfully designed and implemented an automated Email2Case solution that processes CSV files to create cases within Salesforce Service Cloud. My role involves collaborating with architects during Technical Design Document discussions and ensuring smooth production migrations by addressing CI/CD pipeline issues.

Throughout my career, I have developed user interfaces and back-end logic for case generation, designed applications for the Global Commissions Office, and integrated with Workday for accurate revenue distribution. My commitment to innovation was recognized when my team won first prize at the Intel Innovation Event for our idea, 'JIRA BUDDY,' which I helped implement and demo in just one working day.

Experience

Work history, roles, and key accomplishments

Current

Software Application Development Engineer

Current

Intel

Jan 2022 - Present (3 years 4 months)

Designed and implemented an automated Email2Case solution that processes CSV files to create cases within Salesforce Service Cloud. Supervised production migration to ensure test coverage was met and fixed CI/CD pipeline issues for smooth, timely deployments.

Salesforce Service Cloud CI CD Salesforce Git Apex Lightning Web Components

Education

Degrees, certifications, and relevant coursework

SRM University

Bachelor of Technology, Computer Science

Studied core principles of computer science, including software development, data structures, and algorithms. Gained practical experience in various programming languages and system design.