Pramod Kumar Jana

I’m a healthcare CRM product professional with 4+ years driving end-to-end delivery for healthcare CRM and provider-network platforms at NationsBenefits, progressing from Business Analyst to Associate Product Manager. I’m ECBA-certified in business analysis and have hands-on training in applying Generative AI to product strategy.

I own product backlogs, sprint execution, and roadmap input for a live Member Experience Portal used by thousands of members. I partner daily with Engineering, QA, and Design to ship reliable features—translating business needs into clear, testable user stories and acceptance criteria, validating requirements upfront, and reducing rework caused by ambiguous criteria. I also improved sprint efficiency by streamlining ticket prioritization and structuring stakeholder communication.

I’m looking to step into a broader Product Manager role, bringing structured delivery ownership, requirements rigor, and stakeholder management to a new team. I enjoy aligning feature priorities to business goals around member engagement and satisfaction, while keeping delivery execution crisp and measurable.