Open to opportunities

Pouya Rajabi

@pouyarajabi

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QA testing, technical customer support, and Backend Developer skilled in Java, Spring Boot, and SQL

United States

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What I'm looking for

I am looking for a dynamic team environment where I can grow my skills, contribute to impactful projects, and collaborate with innovative thinkers.

I am a passionate Backend Developer with a strong foundation in Java, Spring Boot, and SQL, and hands-on experience in QA testing and technical customer support. My journey in software development began during my studies in Computer Science.

I have built and deployed applications such as a social media blog API and an expense reimbursement system, leveraging Spring Boot and AWS. My role as an Associate Software Developer at Infosys further strengthened my backend expertise, supported by certifications in Java and Spring Boot.

In addition to development, I bring experience in QA testing (iOS, Android, and web apps) and technical customer service, where I collaborated with developers to identify and resolve bugs, while also supporting users with troubleshooting and feedback.

I am recognized for being a clear communicator, problem-solver, and detail-oriented professional, consistently focused on improving both system performance and user experience through collaboration and code quality.

Experience

Work history, roles, and key accomplishments

Current

Associate Software Developer

Current

Infosys

Mar 2025 - Present (7 months)

Completed certification in Java and Spring Boot Development. This involved comprehensive training and practical application of these technologies.

Java Spring Boot Software Development Training

Current

QA and Technical Support

Current

Radio Javan INC

Oct 2019 - Present (5 years 11 months)

-QA tested iOS, Android, and web apps, collaborating with developers to find, reproduce, and fix bugs.

-Resolved 40+ monthly customer issues via Zendesk with timely follow-up.

-Troubleshot app and website issues, escalating to engineering teams when needed.

-Communicated with stakeholders and customers to clarify issues and deliver solutions.

Customer Service Quality Assurance User Experience Collaboration Zendesk Technical Support

Internship

Revature

Dec 2024 - Mar 2025 (3 months)

Worked on the backend of an Expense Reimbursement System and a Travel Planning Social Platform using Spring Boot. Gained hands-on experience with Java, SQL, and AWS RDS, while collaborating with front-end tools like React and Postman.