I am a senior product designer with a strong background in fintech. Throughout my career, I have designed user experiences that make high-load products more seamless, intuitive, user-friendly, and useful. I have also designed features to enhance the work of internal teams and improve customer satisfaction. With a passion for research and understanding user needs, I have conducted numerous usability tests, interviews, and surveys to identify pain points and incorporate them into my designs. Additionally, I have developed design systems and collaborated closely with product managers and business analysts to ensure the effectiveness of design solutions through A/B testing.
At FBS, I successfully reduced the number of rejected requests by 65% and saw a decline in bad reviews. I also played a key role in introducing a new personal manager service, resulting in an increase in VIP users and a reduction in user loss. Through my work, I have achieved significant improvements in processing time and a decrease in human errors. At Atomyze, I built a design system from scratch and designed multiple projects, contributing to the successful release of a promising crypto product that addressed pain points in asset trading.
