At Appen / CrowdGen, I developed and maintained a quality assurance protocol to monitor annotation accuracy and consistency across projects. I also reviewed annotations and documented processes to support traceability and compliance.
As a Quality Management System Auditor, I supported documentation for industry standards and regulatory requirements, and collaborated on corrective action plans for audit non-conformities. I prepared reports and presented findings to senior management.
I'm IRCA-certified and keep up with ISO standards and industry practices. I also trained and mentored team members on quality management principles and audit practices.

