PhamelaPercy Dlamini
@phamelapercydlamini
Phamela's resilient, and adaptable nature makes him a trustworthy and reliable team player
What I'm looking for
CULTURE: Public speaking/-Debating - gave me the courage to speak in front of people. Chess- enhanced strategic and analytical thinking.
ACADEMIC ACTIVITIES: Research, Data gathering/-processing, Student Instruction/Learning Facilitation SPORT: Swimming- gave me the ability to be dedicated and have tenacity/resilience
INTEREST AND HOBBIES: Reading, Driving, Fashion, Travelling, Investing, Gardening
LANGUAGES: Southern Sotho, English, Afrikaans, Setswana, isiZulu
Experience
Work history, roles, and key accomplishments
Consultant
Discovery Limited
Oct 2021 - Present (4 years 8 months)
As a Consultant at Discovery Limited, I processed over 50 claim lodgments daily and authorized more than 100 claims each month. I maintained communication with over 20 service providers and handled an average of 30 calls daily, ensuring high customer satisfaction and efficient claims resolution.
Supplementary Instructor
North-West University
Feb 2018 - Nov 2018 (9 months)
In my role as a Supplementary Instructor at North-West University, I provided academic support in mathematics, facilitated group study sessions, and assisted students with exam preparation, reinforcing key concepts and problem-solving strategies.
Registration Assistant
North-West University
Jan 2016 - Feb 2017 (1 year 1 month)
As a Registration Assistant at North-West University, I assisted over 500 students with the registration process each semester, providing guidance and support in navigating the registration systems and requirements.
Library Assistant
Metsimaholo Local Municipality
Jan 2012 - Jan 2013 (1 year)
In my position as a Library Assistant, I organized and restructured library shelves to improve accessibility and assisted in managing the circulation of books and materials, enhancing the library's operational efficiency.
Education
Degrees, certifications, and relevant coursework
North-West University
Master of Commerce, Economics
2022 - 2025
North-West University
Bachelor of Commerce Honours, Economics
2019 - 2019
North-West University
Bachelor of Commerce, Economics and International Trade
2015 - 2018
Availability
Location
Authorized to work in
Social media
Job categories
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