At Wipro (Google Project), I conduct quality reviews, reverse audits, calibration sessions, and edge-case evaluations. I completed Meta QA Train-the-Trainer certification across Automated Sitelinks, AutoTrim, and Visual Format workflows.
I track errors and rebuttals, contribute to root-cause analysis and corrective action planning, and support analyst development through mentoring and structured quality feedback. I achieved 100% in Gating assessments and maintained knowledge-check performance above 98%.
At Vaco Binary Semantics, Gurugram (Google Project), I reviewed merchant promotions, advertising content, and website information against editorial, policy, and quality guidelines. I maintained QA accuracy above 98% and handled CHE Discovery, CHE Text, and G-Case escalations.
At Concentrix Daksh Services, Gurugram (Google Project), I reviewed and classified text, image, and video content. My work helped reduce average content-review turnaround time by 15%, with accuracy consistently above 97%.
