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@paulacortes
Experienced language instructor and crisis interventionist skilled in teaching diverse age groups.
I began teaching as a child in a family of educators, developing a lifelong commitment to learning and instruction.
As a crisis interventionist currently at L’Éclaircie and a language instructor for government programs, I manage crisis situations, assess suicide and homicide risk, and design supportive strategies while also planning and presenting engaging language lessons.
I have worked with children, older adults, small groups and large groups across Sherbrooke, Ontario and Colombia, leading classroom activities, small-group sessions and language immersion activities that improve oral skills and cultural understanding.
I am organized, adaptable and community-focused, with ongoing studies in psychology and social work to strengthen my practice, and I seek roles that let me combine education and mental-health support to make measurable impact.
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Work history, roles, and key accomplishments
L’Éclaircie
Jan 2023 - Present (2 years 10 months)
Manage crisis situations by assessing suicide/homicide risk and implementing tailored support strategies to stabilize users and connect them with resources.
Government of Canada
Jan 2022 - Jan 2023 (1 year)
Prepared and delivered activities to improve students' oral French skills, led small-group sessions (2–10 students), and promoted French culture to increase student engagement.
Degrees, certifications, and relevant coursework
Bachelor of Multidisciplinary Studies, Psychology
Pursuing a multidisciplinary bachelor's with certificates in psychology at Université de Sherbrooke, expected in 2025, with training in crisis intervention and user support.
Bachelor of Social Work, Social Work
2019 -
In-progress Bachelor of Social Work studies (2019–2025) emphasizing risk assessment and development of support strategies for users.
Software and tools used professionally
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