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pankaj Yadav

@pankajyadav2

Message

Passionate UX UI designer focused on enhancing customer experiences.

India

Message

What I'm looking for

I am looking for a role that fosters creativity and collaboration, where I can contribute to impactful user experiences and grow professionally.

I am a passionate user experience designer and researcher dedicated to ideating digital products that delight users and elevate brands. My journey in UX design has been driven by a commitment to understanding user behavior and discovering their needs, allowing me to provide simple and intuitive design solutions that bring joy to users.

Currently, I serve as the General Manager of CX Design Thinking and UX Strategy at DocOnline, where I lead the development and execution of comprehensive UX strategies aligned with business goals. My experience includes managing design projects from inception to completion, collaborating with cross-functional teams, and creating essential UX artifacts such as personas, user journeys, and wireframes. I have successfully worked with renowned brands like Samsung and Maruti Suzuki, delivering high-quality digital experiences that resonate with users.

With a strong foundation in interaction design and usability testing, I continuously strive to improve tools and processes to ensure high-quality outcomes. My expertise in various design tools, including Sketch, Adobe XD, and Figma, allows me to create engaging prototypes and high-fidelity designs. I am excited about the opportunity to bring my skills to a dynamic team that values user-centric design and innovation.

Experience

Work history, roles, and key accomplishments

Current

General Manager - CX Design Thinking and UX Strategy

Current

DocOnline

Sep 2024 - Present (9 months)

Develops and executes comprehensive UX strategies aligned with business goals, collaborating with cross-functional teams. Prepares UX artifacts such as Personas, Information Architecture, Journeys, Storyboards, Task Flows, App maps, Wireframes, Conceptual sketches, IA, and Interaction design.

UX Strategy Design Thinking UX Research Information Architecture Interaction Design Usability Testing Team Management

Associate Principle Consultant - UX

Nagarro Software

Dec 2018 - Present (6 years 6 months)

Manages design projects from start to completion, applying a user-centric design process and continually improving tools and practices. Performs detailed UX research, defines user journeys, creates personas, and works closely with stakeholders and development teams.

UX Research User Journeys Personas Wireframing Prototyping Usability Testing Stakeholder Management Sketch Adobe XD Figma

Lead User Experience Design, CX

Sterco Digitex

Jun 2016 - Present (9 years)

Worked with B2B and B2C clients to design rich, engaging digital experiences. Led and managed a team of designers to deliver high-quality solutions.

UX Design Experience Design Digital Experience Team Leadership B2B B2C

UX Design Head

Omnie Solution

Mar 2014 - Present (11 years 3 months)

Managed design projects for well-known brands such as Asics Shoes, Elena Models, and Denon Digital Products.

UX Design Project Management Brand Management

Sr. UX Designer

Franchise India

Jun 2012 - Present (13 years)

Worked with over 1,100 B2B clients across various domains including Food & Beverage, Retail, and Health.

UX Design Retail

Sr. Creative Designer

Minds & Market

Mar 2009 - Present (16 years 3 months)

Managed digital and offline channels to reach customer base for mid & small size companies.

Digital Marketing Channel Management

Visual Designer

Patch Creative Unit

Jun 2006 - Present (19 years)

Worked for B2C centric clients to create rich and engaging designs for print and digital products.

Visual Design Print Design B2C Graphic Design

Education

Degrees, certifications, and relevant coursework

Indira Gandhi National Open University

Master of Arts - MA, Psychology, Cognitive Psychology and Research

Completed a Master of Arts degree with a specialization in Cognitive Psychology and Research. Gained in-depth knowledge of psychological theories and research methodologies.

Delhi University

Bachelor of Arts - BA, Arts

Pursued a Bachelor of Arts degree, developing a broad understanding of various subjects within the arts discipline. This foundational education provided a strong academic base.

Oxford Institute

Certification, Digital Multimedia

Obtained a Digital Multimedia Certification from Oxford Institute. The program focused on practical skills and theoretical knowledge in digital media creation.

The Interaction Design Foundation

Certification, Human Computer Interaction

Completed a certification in Human Computer Interaction. This program provided insights into user-centered design principles and interaction patterns.