Pamela Hicks

Responsible for creating and maintaining test automation for web and client-based applications. Utilized CI/CD pipelines and integrated automated tests into Jenkins to enhance deployment speed. Developed performance testing suites to ensure applications meet standards while managing multiple projects effectively.

Monitored security systems to detect and prevent threats, ensuring safety and accuracy in operations. Maintained detailed reports on security incidents and communicated critical information to relevant parties.

Provided client support by implementing access control systems and responding to security incidents. Followed site-specific performance manuals and communicated safety concerns effectively.

Performed extensive testing across platforms, executing regression tests and documenting results to ensure smooth integration and functionality.

Developed and documented test cases based on software requirements, executing various testing strategies to identify and track defects.

Specialized in threat assessment and risk management, adapting security plans to meet client needs while maintaining discretion with sensitive information.

Tailored educational activities to meet the developmental needs of children, fostering genuine relationships and effective communication with parents and colleagues.

Optimized seating arrangements for over 200 dinner reservations weekly and trained staff on the OpenTable reservation system to enhance operational efficiency.