Open to opportunities

Pamela Chapepa

@pamelachapepa

Message

Finance and administration leader driving process improvement, compliance, and stakeholder trust.

Zimbabwe

Message

What I'm looking for

I seek a role where I can lead finance and administration, improve systems and compliance, mentor teams, and deliver strong stakeholder service.

I am an MBA-qualified finance and administration professional with over 10 years' experience across administration, financial management, insurance, payroll, and policy administration.

My career includes managing finance and administration for a large multi-branch faith-based organization, where I introduced improved bookkeeping systems and successfully managed transitions across branches.

I have led administration operations in insurance, retail franchise management, and bookkeeping roles—streamlining loan and payroll processes, strengthening accounting operations, and tightening inventory controls.

I work to build efficient systems, ensure compliance, and deliver excellent client and stakeholder service while mentoring teams and resolving employee issues.

Experience

Work history, roles, and key accomplishments

Current

Finance & Administration Secretary

Current

ZAOGA Forward in Faith

Jan 2020 - Present (5 years 9 months)

Manage finance and administration across multi-branch operations, improving bookkeeping systems and ensuring compliance with financial policies while supporting executive functions and stakeholder relations.

Financial Management Bookkeeping Reconciliations Belina TETRA Event Coordination

Administration Officer

Holland Funeral Assurance Company

Jan 2013 - Dec 2017 (4 years 11 months)

Administered policies, loans and claims and supported the Managing Director while strengthening accounting operations, procurement, and customer service to improve turnaround and retention.

Policy Administration Claims Processing Loan Administration Procurement Customer Service

Administrator

Fair & Square Econet Franchise

Jan 2011 - Dec 2012 (1 year 11 months)

Supervised five business units and developed payroll and accounting procedures for 70 staff, tightening controls to reduce inventory losses and ensuring pension and financial compliance.

Payroll Administration Inventory Control Procurement Payroll Systems HR Processes & Compliance Staff Supervision

Bookkeeper

Home Furnishers

Jan 2009 - Dec 2010 (1 year 11 months)

Managed payroll, statutory payments, journals and reconciliations while overseeing stock control and invoice processing to maintain accurate financial records.

Payroll Journal Entries Stock Control Invoice Processing Accounting