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Ousmane LyOL
Open to opportunities

Ousmane Ly

@ousmanely

I support patient care and pharmacy operations through accurate prescription processing and responsive customer service.

United States
Message

I'm currently supporting pharmacists and patients at Walmart by managing prescription intake, claims, dispensing workflows, and over-the-counter customer assistance.

Previously, I represented Summit Community Care Clinic with patients and the public, prepared appointment charts, managed calls and payments, and helped keep clinic operations running smoothly.

My experience also includes legal administrative support at the U.S. District Court for the Southern District of New York, along with customer service roles at The Home Depot and Whole Foods Market. I'm fluent in French, English, Fulani, and Wolof.

Experience

Work history, roles, and key accomplishments

UY

Pro Se and Docket Intern

U.S. District Court for the Southern District of New York

Oct 2017 - Jan 2018 (3 months)

Provided administrative support in the preparation of cases for legal or administrative hearings; edited and revised dockets as needed; operated office equipment and processed mail.

Whole Foods Market logoWM

Grocery Service Team Member

Whole Foods Market

Dec 2015 - Sep 2016 (9 months)

Ensured fresh and appealing displays, maintained signage and pricing, and operated and sanitized grocery equipment.

Education

Degrees, certifications, and relevant coursework

John Jay College of Criminal Justice logoJJ

John Jay College of Criminal Justice

Bachelor of Science, Public Administration

2015 - 2017

Activities and societies: National Society of Leadership and Success, Member (2016)

Bachelor of Science in Public Administration with a concentration in Human Resources, completed in December 2017.

Borough of Manhattan Community College logoBC

Borough of Manhattan Community College

Associate in Liberal Arts, Liberal Arts

2011 - 2014

Activities and societies: Students in Free Enterprise Club, Member (2014)

Associate in Liberal Arts, completed in May 2014.

Tech stack

Software and tools used professionally

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