
Om prakash Pokwal
@omprakashpokwal
I manage accurate cash, foreign exchange, reconciliation, and administrative operations across customer-facing environments.
What I'm looking for
I'm currently processing foreign currency exchange, cash transactions, daily reconciliations, transaction verification, and customer queries at UAE Exchange in Kuwait.
Previously, I trained and mentored Starbucks team members on company standards, service quality, food safety, hygiene, POS operations, cash handling, and conflict resolution. I also managed cash office operations at The Sultan Center, including sales reconciliation, deposit preparation, financial records, reporting, and compliance monitoring.
Earlier, I supported bookkeeping, accounts payable and receivable, bank reconciliations, account verification, and financial reporting at Bhutan Welfare Tours & Travels. I bring over eight years of finance, administration, training, and customer-service experience, supported by certifications in accounting, school administration, TEFL, and child protection.
Experience
Work history, roles, and key accomplishments
Foreign Exchange Teller
UAE Exchange
May 2024 - Present (2 years 4 months)
Process foreign currency exchange transactions with accuracy and compliance. Handle cash transactions, perform daily financial reconciliation, and maintain detailed transaction records.
Designed and delivered training programs for new staff on company standards and operating procedures. Provided leadership and mentoring to team members to ensure consistent service quality.
Cash Office Personnel
The Sultan Center
Mar 2018 - Jun 2021 (3 years 3 months)
Managed daily cash office operations, including sales reconciliation and deposit preparation. Maintained accurate financial records and performed data entry and reporting tasks.
Accounts Assistant
Bhutan Welfare Tours & Travels
Aug 2016 - Nov 2017 (1 year 3 months)
Assisted with bookkeeping, accounting functions, and accounts payable/receivable management. Performed bank reconciliations and supported preparation of financial reports.
Education
Degrees, certifications, and relevant coursework
Royal Institute of Management
Diploma, Financial Management
2014 - 2016
Completed a Diploma in Financial Management from the Royal Institute of Management in Bhutan from 2014 to 2016.
Gedu Higher Secondary School
High School Diploma, General Studies
Completed high school education at Gedu Higher Secondary School in Bhutan.
TEFL.org
120-Hour TEFL Certificate, Teaching English as a Foreign Language
Earned a 120-Hour TEFL Certificate from TEFL.org.
One Education
Training Certificate, Microsoft Excel and Accounting
Completed Microsoft Excel and Accounting Training from One Education.
One Education
Training Certificate, School Administration and Management
Completed School Administration and Management training from One Education.
Alison
Training Certificate, Child Protection
Completed Comprehensive Child Protection Training from Alison.
Royal Institute of Management
Diploma, Financial Management
2014 - 2016
Diploma in Financial Management from the Royal Institute of Management, Bhutan, completed from 2014 to 2016.
Gedu Higher Secondary School
High School Diploma, General Studies
Completed high school education at Gedu Higher Secondary School in Bhutan.
TEFL.org
120-Hour TEFL Certificate, Teaching English as a Foreign Language
Earned a 120-hour TEFL certificate from TEFL.org.
One Education
Training Certificate, Microsoft Excel and Accounting
Completed Microsoft Excel and Accounting training from One Education.
One Education
Training Certificate, School Administration and Management
Completed School Administration and Management training from One Education.
Alison
Training Certificate, Child Protection
Completed Comprehensive Child Protection training from Alison.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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