At Citi, I owned end-to-end resolution of complex AML investigations involving high-risk clients, PEPs, correspondent banking relationships, and cross-border activity. I managed more than 100 investigations annually, making case disposition and escalation decisions.
I drafted SAR narratives and prepared defensible case files by bringing together alert activity, customer risk factors, transaction patterns, and supporting evidence in NICE Actimize.
In Global Client Evaluation, I conducted EDD and client risk assessments across global portfolios. I reviewed complex legal entity documentation and evaluated adverse media, OFAC, PEP, and regulatory watchlist indicators.
As Team Lead, Client Evaluation and Risk Control, I supported a team of analysts and trained new analysts on AML/KYC standards, documentation requirements, escalation protocols, NICE Actimize, and LexisNexis workflows. I'm CAMS-certified and hold a Master of Legal Studies in Risk Management and Compliance.

