Giselle Manzano
@gisellemanzano
Senior AML/BSA analyst and sanctions investigator delivering defensible SARs and risk-focused compliance reviews.
United StatesWhat I'm looking for
I’m a Senior AML/BSA analyst, investigator, and consultant with 5+ years of directly relevant AML/BSA, economic sanctions/OFAC, KYC, fraud-investigation, and financial-crime compliance experience within a 15+ year career across banking, insurance, mortgage risk, government, and regulated financial services. I independently assess transaction-monitoring, sanctions, CDD/EDD, and customer-profile cases, compare activity against expected behavior, and document defensible conclusions with clear escalation and SAR recommendations.
I manage concurrent, SLA-driven workloads and deliver regulator-quality SAR decisions and narratives. I conduct formal historical lookbacks and evidence-based flow-of-funds and pattern analysis, ensuring I distinguish fact from inference while assembling complete workpapers suitable for quality assurance, Legal, audit, regulatory, and client review.
My impact includes increasing completed SARs from 1 in 2025 to 7 year-to-date in 2026 while maintaining evidence-based conclusions and clear decision logic. I also supervised retrospective AML/compliance lookbacks for a mortgage-assistance program to help ensure grants of up to $50K were released only after identified issues were resolved, supported Legal recovery efforts involving $1.7B in defaulted mortgages, and reduced fraud-related findings by 57% while identifying organizational risk exposure by more than 50%.
Experience
Work history, roles, and key accomplishments
Senior Compliance Analyst
New York Life Insurance Company
Dec 2025 - Jul 2026 (7 months)
Independently assessed AML/BSA, transaction-monitoring, sanctions, and referral cases involving suspected money laundering, fraud, and OFAC concerns, and determined escalation or SAR recommendations. Prepared SAR narratives and evidence packages using FinScan, LexisNexis Bridger, World-Check, and Thomson Reuters resources while managing concurrent SLA-driven caseloads.
Financial Analyst II
New York City Department of Social Services
Dec 2024 - May 2025 (5 months)
Led and supported financial investigations, document reviews, control assessments, and risk analysis across public-sector programs and third-party relationships in a consulting environment. Managed investigative governance and financial oversight for contracts exceeding $50M and contributed to reducing identified risk exposure by more than 50%.
Support Broker
Public Partnerships LLC
Jun 2023 - Jul 2024 (1 year 1 month)
Investigated suspected fraud and compliance concerns across customer, vendor, and third-party relationships by analyzing records and identifying inconsistencies and control weaknesses. Reduced fraud-related findings by 57% through risk recommendations, trend analysis, and ongoing control monitoring with management reporting.
Senior Underwriter
Lhh Agency – NyS Homes & Community Renewal
Apr 2022 - Sep 2022 (5 months)
Conducted counterparty, compliance, credit, and third-party risk reviews, escalating higher-risk matters and supporting remediation with audit-ready workpapers. Supervised five analysts performing retrospective AML and compliance lookbacks and re-audits for mortgage-assistance files before grants up to $50K were approved.
Licensed KYC Specialist
Santander Bank
Jan 2020 - Apr 2021 (1 year 3 months)
Investigated suspicious behavior and documentation inconsistencies across retail and commercial relationships using KYC evidence, beneficial ownership, CDD/EDD, OFAC, and fraud-risk documentation. Supported card issuance-related controls and trained employees on KYC standards, escalation procedures, and evidence-quality expectations.
Compliance Financial Professional
Prudential Financial
Jan 2019 - Dec 2019 (11 months)
Conducted higher-risk customer and activity reviews and performed AML monitoring and investigative quality control in a regulated financial-services environment. Ensured regulatory documentation, issue escalation, and audit readiness through defensible review work and documentation practices.
Fraud Investigator & Risk Manager
Interthinx / Verisk Analytics
Jan 2011 - Jan 2014 (3 years)
Supported Legal Department recovery efforts for $1.7B in defaulted mortgages by re-auditing loan files and conducting mortgage-fraud investigations. Used LexisNexis, Mantas, public records, and document/pattern analysis to verify Desktop Underwriter findings and support litigation and recovery decisions.
Education
Degrees, certifications, and relevant coursework
Instituto Tecnológico de Santo Domingo
Business Administration
Completed Business Administration coursework.
Kaplan Business School
Certificate, Anti-Money Laundering (AML)
Completed an Anti-Money Laundering Laws & Practices certificate program.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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