Obaseki Esosa Gift
@obasekiesosagift
Customer Service Representative supporting customers at Joncob Group and Teeluxuryhairs online.
NigeriaWhat I'm looking for
At Joncob Group, I manage social media communication and support the company’s online presence. I create and coordinate content for brand awareness and audience engagement.
Through Teeluxuryhairs (TLH), my online business, I respond to product, availability, and order enquiries. I also support order coordination, customer follow-up, and day-to-day online store operations.
Across my customer-facing experience from 2022 to 2025, I assisted customers with questions, followed up on enquiries, and aimed to resolve issues promptly with clear, courteous communication.
I hold a Bachelor’s Degree in Business Administration from Ambrose Alli University, Ekpoma. I use CapCut, TikTok, and Instagram, and I’m willing to learn new customer support tools and processes.
Experience
Work history, roles, and key accomplishments
Online Business Owner / Customer Service & Operations
Teeluxuryhairs
Respond to customer enquiries about products, availability, and orders. Support order coordination, customer follow-up, and day-to-day online store operations.
Social Media Manager
Joncob Group
Manage social media communication and support the company's online presence. Create and coordinate content for brand awareness and audience engagement.
Customer Service Experience
Customer-facing experience across online business and relate
Jan 2022 - Jan 2025 (3 years)
Assist customers with questions and provide clear, courteous responses. Maintain professional communication and aim to resolve issues promptly.
Education
Degrees, certifications, and relevant coursework
Ambrose Alli University
Bachelor's Degree, Business Administration
Grade: Second Class Lower
Bachelor's degree in Business Administration from Ambrose Alli University, Ekpoma, Nigeria, with a Second Class Lower classification.
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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