Nsikak Effiong - Customer Service Representative - Root Hub | Himalayas
NE
Open to opportunities

Nsikak Effiong

@nsikakeffiong

Detail-oriented data entry specialist with customer service experience.

Nigeria

What I'm looking for

I am seeking a role that offers opportunities for growth and skill development in data management and customer service.

My name is Nsikak Akpan Effiong, a dedicated professional with a Bachelor of Science in Computer Science from the University of Uyo. I have honed my skills through various roles, including as a Customer Service Representative and Data Entry Office Assistant, where I excelled in managing customer data and ensuring data integrity.

Throughout my career, I have demonstrated a strong ability to organize and categorize information, which has been crucial in supporting data analysis efforts. My volunteer experience with N-Power further solidified my skills in data management and customer relations, allowing me to contribute effectively to team projects and training sessions.

Experience

Work history, roles, and key accomplishments

RH
Current

Customer Service Representative

Root Hub

Sep 2023 - Present (1 year 9 months)

Responsible for collecting and managing customer data, supporting data analysis efforts, and resolving customer complaints effectively.

UH

Data Entry Office Assistant

UNIUYO Teaching Hospital

Nov 2019 - Jul 2023 (3 years 8 months)

Entered and verified data into hospital databases, maintained data integrity and confidentiality, and supported data analysis efforts.

N-

Volunteer

N-Power

Mar 2022 - Apr 2022 (1 month)

Sorted and allocated candidate names and certificate numbers, collected training materials, and set up projectors for training sessions.

SE

Computer Installation Technician

Self Employed

Dec 2018 - Jan 2019 (1 month)

Installed computers, printers, and routers in ten different secondary schools across Akwa-ibom State.

Education

Degrees, certifications, and relevant coursework

University of Uyo logoUU

University of Uyo

Bachelor of Science, Computer Science

2016 - 2022

Studied Computer Science, focusing on various aspects of computing including programming, data structures, and software development.

SS

Simmic High School

Secondary School Certificate, Secondary Education

2009 - 2014

Completed secondary education, obtaining the Secondary School Certificate.

IS

Itire Nursery & Primary School

First School Leaving Certificate, Primary Education

2001 - 2008

Completed primary education, receiving the First School Leaving Certificate.

Tech stack

Software and tools used professionally

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