Open to opportunities

Norest Hoko

@noresthoko

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AI Engineer specializing in autonomous agents, reinforcement learning, and scalable LLM integrations.

Zimbabwe

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What I'm looking for

I seek roles building and scaling AI agents and production ML systems with strong security and MLOps practices, collaborative teams, and growth opportunities.

I am an AI Engineer with 3+ years of experience building intelligent agents, autonomous systems, and end-to-end ML solutions across cybersecurity, customer service, and business automation.

I combine strong software engineering fundamentals with expertise in multi-agent systems, reinforcement learning, and LLM integration to design and deploy production-grade agents and scalable services.

At Nexa Consultancy I led agent development, orchestration, and secure full-stack deployments—reducing cloud costs, automating incident response, and handling 10,000+ monthly customer interactions.

Previously, as a Machine Learning Engineer I developed dashboards, anomaly detection and churn-prediction models, and production data pipelines—improving detection accuracy and enabling data-driven decisions for stakeholders.

Experience

Work history, roles, and key accomplishments

AI Engineer

Nexa Consultancy

Jan 2023 - Sep 2025 (2 years 8 months)

Designed and deployed autonomous AI agents and multi-agent orchestration for cybersecurity and enterprise monitoring, reducing manual intervention and automating incident response across healthcare and transportation. Implemented RL-based resource optimization and containerized microservices, cutting cloud costs by ~30% while improving security posture.

Rasa Reinforcement Learning Kubernetes Docker Cybersecurity Microservices

Machine Learning Engineer

Nobitech

Feb 2021 - Nov 2022 (1 year 9 months)

Built ML models and dashboards for financial analytics, delivering churn prediction, anomaly detection, and customer segmentation that improved detection accuracy and informed retention strategies. Streamlined data processing pipelines and delivered regulatory compliance reports.

Python R Tableau Time Series Anomaly Detection Machine Learning Data Engineering

Education

Degrees, certifications, and relevant coursework

University of Zimbabwe

Bachelor of Science, Computer Science

Grade: 2.1

Completed a Bachelor of Science in Computer Science with coursework in Machine Learning, Software Engineering, and Computer Security; graduated with a 2.1 classification.