@njimondikamclaudefeh
Linux Systems Administrator at PNC Bank, supporting patching and upgrades and building a four-project Linux and DevOps portfolio.
United StatesAt PNC Bank, I perform monthly patching and system upgrades while supporting DevOps responsibilities. I use ServiceNow for ticketing and change management, and Jira and Confluence for task tracking and documentation.
At Colohouse, I resolved client tickets involving website and account issues. My four-project Linux and DevOps portfolio covers a containerized REST application, a CI/CD pipeline, AWS infrastructure with Terraform, and Kubernetes deployments with Helm.
Work history, roles, and key accomplishments
Performs monthly patching and system upgrades while supporting DevOps responsibilities. Uses ServiceNow for ticketing and change management, Jira for Agile task tracking, and Confluence for documentation and knowledge-base articles.
Colohouse
Jan 2015 - Dec 2021 (6 years 11 months)
Resolved client tickets involving website and account issues using Zabbix for ticketing. Used Jira for Agile task tracking and Confluence for documentation and knowledge-base articles.
Degrees, certifications, and relevant coursework
CLF-C02 - AWS Certified Cloud Practitioner, Cloud Computing
Earned the AWS Certified Cloud Practitioner (CLF-C02) certification.
Bachelor of Science, Software Development and Security
Pursued a Bachelor of Science in Software Development and Security.
RHCSA - Red Hat Certified System Administrator, Linux System Administration
Earned the Red Hat Certified System Administrator (RHCSA) certification.
AZ-900 - Microsoft Certified: Azure Fundamentals, Cloud Fundamentals
Earned the Microsoft Certified: Azure Fundamentals (AZ-900) certification.
LPI Linux Essentials, Linux Essentials
Earned the LPI Linux Essentials certification.
Software and tools used professionally
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