Nisha Nikam
@nishanikam
Compliance Specialist at Amazon Development Centre who created an AI-driven compliance tool achieving 99% accuracy.
IndiaWhat I'm looking for
At Amazon Development Centre, I conduct seller due diligence, verify documents, and investigate compliance appeals. My risk-based assessments helped improve case resolution efficiency by 25%.
I identified and escalated high-risk accounts through pattern and behavioral analysis, contributing to a 30% reduction in fraudulent onboarding. I also led reviews of escalated accounts and maintained audit-ready case documentation.
I designed and built an AI-driven tool for compliance checks that achieved 99% accuracy, and received an internal award for the initiative. I also designed and delivered compliance training for new hires.
At Kotak Life Insurance, I conducted customer identity verification and due diligence before policy issuance. I maintained investigation records across client accounts and processed premium collections with full accuracy and audit-readiness.
Experience
Work history, roles, and key accomplishments
Conducted client/seller due diligence and document verification during onboarding, investigating and resolving 30-40 compliance appeals per week. Led compliance reviews, maintained audit-ready documentation, and designed an AI-driven automation tool achieving 99% accuracy.
Assistant Manager – Branch Operations
Kotak Life Insurance
Jan 2023 - Feb 2024 (1 year 1 month)
Conducted customer identity verification and due diligence checks prior to policy issuance, maintaining audit-ready documentation across 200+ client accounts. Achieved 95% customer satisfaction and reduced policy surrender rates by 40%.
Education
Degrees, certifications, and relevant coursework
Visvesvaraya Technological University
MBA, Finance and Human Resources
Pursued an MBA with a focus on Finance and Human Resources.
Gogte College of Commerce
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce degree.
SQL Fundamentals Certification
SQL Fundamentals Certification, SQL
Earned a certification in SQL fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
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