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Nicolien Nikki

@nicoliennikki

Customer-focused receptionist and administrative professional with logistics and frontline service experience.

South Africa
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What I'm looking for

I seek a role providing administrative or logistics support in a collaborative environment where I can improve processes, ensure accuracy, and deliver excellent customer service.

I am a customer-focused receptionist and administrative professional with five years' experience in logistics operations, office administration, and frontline customer service. At Namcon Logistics I managed phone and email communications to company standards, processed Pods in Parcel Perfect, verified weights/invoices, allocated waybills, coordinated with warehouse and accounts, and assisted operations and customs tasks.

My background also includes general worker and kitchen roles where I handled stock, orders, food preparation, and direct customer service. I bring strong communication, teamwork, problem-solving and critical-thinking skills, and I seek roles where I can apply reliable administrative support to improve operational accuracy and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

GN

Gekombineerde Skool Noorderlig

Grade 8, General Education

Completed Grade 8 at Gekombineerde Skool Noorderlig.

Tech stack

Software and tools used professionally

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Nicolien Nikki - Receptionist / Administration - Namcon Logistics | Himalayas