Nick Omoga
@nickomoga
Computer science graduate skilled in MERN stack and backend software development.
KenyaWhat I'm looking for
I am a Bachelor of Science in Mathematics and Computer Science graduate from Jomo Kenyatta University of Agriculture and Technology with hands-on experience in backend development, API testing, and customer-facing roles.
During a fintech software development internship I tested APIs, contributed to back-end software development, and analyzed system requirements for financial service provider clients.
I also worked as a call center agent where I handled customer service, performed data entry and documentation, and managed problem-solving and escalation processes.
I'm motivated to contribute innovative technology solutions, have experience with the MERN stack, network and system administration, cybersecurity, and AI data annotation, and I collaborate well in dynamic, team-oriented environments.
Experience
Work history, roles, and key accomplishments
Call Center Agent
Call Center International
Oct 2024 - Mar 2025 (5 months)
Handled inbound and outbound customer calls, performed data entry and documentation, and resolved issues or escalated complex cases to improve customer satisfaction.
Software Development Intern
Software Group
May 2023 - Jul 2023 (2 months)
Tested and validated APIs pre- and post-configuration, contributed to back-end development, and analyzed system requirements for financial services clients.
Volunteer Support Worker
Missionaries of Charity
Nov 2018 - Dec 2018 (1 month)
Provided 200 hours of volunteer support at Mother Teresa’s Home, assisting with daily care activities and supporting facility operations.
Education
Degrees, certifications, and relevant coursework
JTJomo Kenyatta University of Agriculture and Technology
Bachelor of Science, Mathematics and Computer Science
2020 - 2024
Activities and societies: Participated in an IoT project to help farmers improve produce shelf life.
Completed a Bachelor of Science in Mathematics and Computer Science, focusing on software development and applied computing.
SUStrathmore University
International Computer Driving License, Information Technology
2020 - 2020
Completed the International Computer Driving License certification to demonstrate core computer skills.
Maseno School
Kenya Certificate of Secondary Education, Secondary Education
2016 - 2019
Grade: B+
Activities and societies: Led the Art Club; member of the Young Catholic Society; member of the rugby team.
Completed the Kenya Certificate of Secondary Education with a mean grade of B+ and participated in leadership and extracurricular activities.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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