Nick Dufour
@nickdufour
I build reliable cloud platforms, automation, observability, and AI-enabled developer workflows.
United StatesWhat I'm looking for
At CCC Information Services, I lead global engineers modernizing development platforms across AWS and Azure. I built ML-powered developer tooling that reduced development overhead by 40%, accelerated code generation by 85%, and improved observability for more than 200 production services.
I've spent 10+ years automating infrastructure, strengthening security, and leading incident response across cloud and hybrid environments. I also build AI, security, property-management, and financial technology products through ioservices.io.
Experience
Work history, roles, and key accomplishments
Infrastructure Engineering Manager
CCC Information Services
Jan 2025 - Present (1 year 8 months)
Leads a global team of engineers to bring stability, optimization, and standardization to development platforms. Spearheaded adoption of applied machine learning engineering practices, built an ML-powered developer platform, and drove adoption of GitHub Copilot AI workflows.
Education
Degrees, certifications, and relevant coursework
Northern Illinois University
Bachelor of Science, Computer Science
Bachelor's degree in Computer Science from Northern Illinois University, completed in May 2017.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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