At EXL Service, I manage enterprise master data processes covering supplier, customer, material, pricing, SKU, and branch plant records. I use Zycus to support supplier onboarding, validation, and accurate transfer of supplier information into downstream ERP processes.
I lead and support a team of three Data Analysts, while checking records for duplicates, inconsistencies, and missing information. I also work with Procurement, Finance, Sales, and Supply Chain teams to resolve master data exceptions.
At Tata Consultancy Services, I managed vendor and customer account setup and maintenance in SAP ECC/PS7 and SAP S/4HANA. I also consolidated vendor accounts after supplier buyouts to support master data standardization and quality.
Across these roles, I’ve supported data cleansing, audits, reporting, and process documentation. My systems experience includes JD Edwards, SAP, Zycus, and Zendesk.
