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Nelly Ashanty Desiree ToussayNT
Open to opportunities

Nelly Ashanty Desiree Toussay

@nellyashantydesireet

Hospitality professional and Food & Beverage Supervisor, combining guest-centered service with creative design curiosity.

Martinique
Message

What I'm looking for

I’m looking for a hospitality team where I can deliver caring, creative service, learn from strong standards, and grow. I want a role that blends guest interaction with practical operations—and keeps my interest in hospitality design alive.

I bring a hospitality mindset shaped by service standards, hands-on operations, and a genuine love for connecting with people. I’m inspired by adventure and travel, and I enjoy bringing energy and creativity to every guest experience.

As a Food & Beverage Supervisor at Pier Sixty Six Resort, I supervised daily opening and closing operations, supported smooth service through inventory control, supply ordering, and inter-property transfers, and helped boost performance using Forbes service standards. I also created pop-up concepts for holidays and used upselling strategies to increase foot traffic and revenue.

I complement my service expertise with operational versatility—from front desk and concierge support to housekeeping oversight and F&B training. I’ve contributed to opening work and large-service settings (including buffet service for 150–200 pax), and I’m especially interested in hospitality design, including 2D/3D floor plan work.

Experience

Work history, roles, and key accomplishments

PR

Food & Beverage Supervisor

Pier Sixty Six Resort

Oct 2025 - Apr 2026 (6 months)

Supervised daily opening and closing operations across pastry coffee shop and lobby bar services. Trained staff on Forbes service standards, managed inventory and supply ordering, and developed pop-up concepts with upselling initiatives.

LM

Food & Beverage Trainee

Le Royal Meridien

Aug 2022 - Jan 2023 (5 months)

Supported hotel opening activities for the FIFA World Cup 2022 and worked in hostess and waitress roles in a 3-course Turkish restaurant serving up to 200 covers.

HS

Front Office Trainee

Hotel Hermitage SBM

Sep 2021 - Jan 2022 (4 months)

Completed front office training focused on front desk, concierge, and guest relations.

CC

Hotel Management in Training

Couvent de Cluny

Jan 2020 - Present (6 years 6 months)

Completed hotel management training as part of hospitality education at Couvent de Cluny.

Education

Degrees, certifications, and relevant coursework

Swiss Hotel Management School logoSS

Swiss Hotel Management School

Bachelor in International Hospitality Design Management, International Hospitality Design Management

2025 - 2026

Pursuing a Bachelor in International Hospitality Design Management at Swiss Hotel Management School, scheduled for October 2025 to April 2026.

Swiss Hotel Management School logoSS

Swiss Hotel Management School

2021 - 2024

Attended Swiss Hotel Management School in Switzerland from 2021 to 2024 (program/degree details not specified).

CC

Couvent de Cluny

High School Diploma, Business Management

2020 -

Completed a High School Diploma in Business Management at Couvent de Cluny in 2020.

Tech stack

Software and tools used professionally

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