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Neil RNR
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Neil R

@neilr

Senior Engineering Manager at Atlassian who surfaced $11M in misattributed ARR with an agentic AI identity platform.

United States
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At Atlassian, I lead the Agentic AI/ML-powered analytics platform and helped establish a trusted source of truth for revenue metrics, reducing reconciliation overhead by 50–60%. I also led the design of an AI-powered identity resolution platform that surfaced $11M in misattributed ARR and improved customer identification accuracy from about 90% to 100%.

I built a five-stage agentic pipeline combining Gemini inference, semantic entity matching, human review, and continuous evaluation. My work also includes feature engineering, ML lifecycle systems, and retrieval pipelines that ground LLM outputs in enterprise data.

Before Atlassian, I led engineering work at AWS on grid modernization and model serving, and at Physna on 3D geometric search and ML-powered classification. Earlier, I built risk, investment, and data systems at Salesforce, American Century Investments, Bank of America Merrill Lynch, UBS, Newedge Group, Citigroup, Goldman Sachs, and HSBC.

Experience

Work history, roles, and key accomplishments

Atlassian logoAT
Current

Senior Engineering Manager - Agentic AI/ML Data & Insights

Dec 2025 - Present (10 months)

Leading Atlassian’s Agentic AI/ML-powered analytics platform, building scalable data and ML systems as durable data products across Product, Sales, Finance, and GTM.

Drove company-wide Single Source of Truth (SSOT) for revenue metrics (ARR, MRR, NRR), reducing reconciliation overhead by 50–60% while improving trust and auditability. Architected high-throughput batch and streaming pipelines on Dat

Sony logoSO

Senior Software Engineering Manager

May 2024 - Dec 2025 (1 year 7 months)

Worked as Senior Software Engineering Manager at Sony.

Amazon Web Services (AWS) logoAA

Software Development Manager

Aug 2022 - May 2024 (1 year 9 months)

πŸš€ Led Grid Modernization (GMS) β€” standardized Neptune Gremlin APIs to unify data access and enable downstream integrations, driving adoption across multiple utility customers and ensuring scalable developer experience.

⚑ Transformed customer onboarding β€” streamlined schema complexity, timezone handling, error visibility, and API familiarity, cutting onboarding cycle time by 40%, boosting CSAT/NPS

Physna logoPH

Senior Software Engineering Manager

Nov 2021 - Jul 2022 (8 months)

πŸ”Ž 3D Geometric Search & SaaS Innovation β€” Led engineering efforts across computational geometry, 3D geometric search, and AI/ML-powered ingestion pipelines to make 3D models discoverable, comparable, and usable at scale. Built multimodal ML capabilities: 2D image β†’ 3D search, text β†’ 3D geometry search, and classification models trained on 5000+ CAD parts (nuts, sprockets, L-brackets, threaded part

Salesforce logoSA

Engineering Leader

Aug 2017 - Oct 2021 (4 years 2 months)

Worked as Engineering Leader at Salesforce.

American Century Investments logoAI

Senior Software Engineer

May 2015 - Jul 2017 (2 years 2 months)

πŸ§‘β€πŸ’» Technical Leadership – Led application development for the Disciplined Equity Quant Team, partnering with portfolio managers, PhDs, and research analysts to design and scale investment applications driving $11B in quantitative equity portfolio construction.

πŸ“Š Quantitative Portfolio Optimization – Built and enhanced the ACQUIP Quant Platform for analytics and visualization of Signals, Model Fo

Bank of America Merrill Lynch logoBL

Software Engineering Manager

Apr 2011 - Oct 2014 (3 years 6 months)

πŸ“Š Regulatory Liaison & Risk Governance β€” Partnered with Regulators, Risk Managers, LOBs, Quant Analysts, Reporting & Data Management teams to implement U.S. Basel II Market Risk Amendment (MRA) NPR requirements, ensuring compliance, transparency, and audit readiness.

🎯 Backtesting Strategy & Implementation β€” Defined requirements, scope, and roadmap for granular Backtesting of P&L vs VaR across Re

UBS logoUB

Senior Software Engineer

Dec 2009 - Apr 2011 (1 year 4 months)

⚑ Global Risk Consolidation – Developed and enhanced the Global Risk Consolidator Application, enabling real-time aggregation of risk across global Prop and EVT desks, regions, and asset classes, with zero downtime to support a global trader base.

πŸ“Š Equity Derivatives Risk Management – Delivered critical enhancements for eCanine, a front-office equity derivatives risk platform providing real-time

Newedge Group logoNG

Senior Java Developer

Mar 2009 - Dec 2009 (9 months)

πŸ“Š Risk Data Integration – Designed and developed Prelud interfaces & workflows to load diverse trade feeds (Canada’s GMI Equity, NCI Bond DVP, Equities & Bonds Clearing, Listed Futures & Options, FX, OPICS, Kiodex OTC Commodities) into the Yolus Risk System, generating Fimatrix Extracts for advanced risk analysis.

πŸ—„οΈ Data Migration & Decommissioning – Created tables, triggers, stored procedures,

Citigroup logoCI

Senior Software Development Engineer

Jan 2008 - Feb 2009 (1 year 1 month)

πŸ” Single Sign-On (SSO) Integration – Migrated Java applications to SiteMinder 5.x Java Agent API, enabling secure authentication & authorization. Built common services libraries in Core Java to standardize SSO functionality.

⚑ Performance Optimization – Tuned Auditing Applications & TIBCO EMS messaging, resolving critical JMS connection leaks and improving system stability.

πŸ•’ Real-Time Monitorin

Goldman Sachs logoGS

Software Consultant

Jun 2007 - Jan 2008 (7 months)

πŸ“ Requirements & Design – Collaborated on requirements gathering, use case analysis, and functional flow design; created wireframes, activity, and class diagrams.

βš™οΈ Core Java Libraries – Built reusable service libraries for publishing Analyst Keywords, retrieving Analyst Coverage Groups, managing active/inactive Quantum Keywords, keyword search, and ticker detail retrieval.

πŸ”— SOA & Integration

HSBC logoHS

Software Engineer

Oct 2004 - Jun 2007 (2 years 8 months)

πŸ“Š UML & Design Modeling – Designed and prepared activity, sequence, class, and use case diagrams using Rational Rose & Visio to capture system requirements and workflows.

🧩 Reusable Components – Built OTP RUC (Reusable Component Library) and Unsolicited Message System (UMS) services in Core Java, enabling non-browser application launch and message handling.

πŸ”„ Real-Time Messaging – Developed UMS

Education

Degrees, certifications, and relevant coursework

GO

Google

Google Cloud Certified Cloud Digital Leader

Mar 2022

SU

Savitribai Phule Pune University

Bachelors, Information Technology

1999 - 2003

SS

St Ursula High School

SSC, Science

1985 - 1997

SM

Sun Microsystems

Sun Certified Java Programmer

SM

Sun Microsystems

Sun Certified Web Component Developer

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