Navneet User
@navneetuser2
Data analyst leveraging SQL, Python and LLMs to drive product and growth outcomes.
What I'm looking for
I am a technically versatile data analyst with over four years of experience delivering data‑driven strategies, automation, and product analytics. I specialize in SQL, Python, data visualization, and applying Large Language Models to operational problems.
I have led analytics charters for merchant support and product growth, built self‑service analytics, automated ETL and reporting pipelines, and developed dashboards that inform senior leadership and reduce manual effort. My work has driven measurable impact — reducing ticket reopen rates, cutting CAC, improving acquisition, and increasing engagement through targeted experiments.
I partner closely with cross‑functional teams (product, marketing, sales, risk) to align on KPIs and deliver actionable insights. I focus on scalable analytics frameworks, efficient automation, and clear stakeholder communication to enable data‑driven decision making across organizations.
Experience
Work history, roles, and key accomplishments
Led product analytics for merchant support, implemented LLM-driven solutions that reduced ticket reopen rates by 4% and optimized ticket routing to cut resolution time while building dashboards to track operational impact.
Data Analyst, Product & Growth
UNICards
Nov 2023 - Mar 2025 (1 year 4 months)
Built analytics framework and self‑service tooling for UNI’s credit card, automated ETL and reporting to save 2+ hours/day, reduced CAC by 20% and increased user acquisition while improving spending by 16% via A/B testing.
Delivered analytics and automated reporting for a US fashion retailer, developed complex Tableau dashboards and CI/CD-enabled ETL pipelines to improve reporting efficiency and reduce manual errors.
Education
Degrees, certifications, and relevant coursework
Indian Institute of Technology Kharagpur
Bachelor of Technology, Chemical Engineering
2017 - 2021
Completed a Bachelor of Technology in Chemical Engineering at IIT Kharagpur, focusing on engineering fundamentals and quantitative problem solving.
Availability
Location
Authorized to work in
Job categories
Skills
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