Natanaël Ndéko
@natanalndko
IT student focused on technical support, networking, and user help—solving issues with structured, service-minded problem solving.
What I'm looking for
I’m an IT student with a strong interest in technical support and system environments. I’m motivated by helping users and solving a wide range of technical issues, and I’m continuously developing my skills through hands-on exposure to IT support and system-related technologies.
My service-oriented mindset shows up in how I work with people and problems. I use a structured approach to problem-solving, with communication, empathy, and active listening to guide users toward clear solutions.
In experience as a Youth Consultant at The Church of Jesus Christ of Latter-day Saints (LDS), I supported and guided young members in personal development and goal setting. I developed strong communication, mentoring, and interpersonal skills, helping individuals solve personal and organizational challenges in a structured environment.
Before that, as a Cashier at a Local Shop (Neighborhood Store), I handled daily cash transactions and maintained accurate records while providing customer service under fast-paced conditions. That combination of reliability, attention to detail, and problem-solving carries directly into technical support work.
Experience
Work history, roles, and key accomplishments
Youth Consultant
Supported and guided young members in personal development, including goal setting and progress follow-up. Demonstrated strong communication, mentorship, empathy, and active listening in a structured community environment.
Cashier
Local Shop
Handled daily cash transactions and maintained accurate records while supporting customers with inquiries and purchases. Managed tasks in a fast-paced setting while building reliability, attention to detail, and practical problem-solving skills.
Education
Degrees, certifications, and relevant coursework
BYU–Pathway Worldwide
PC103 (University Preparation Certificate), University Preparation
2025 -
PC103 university preparation program developing academic and communication skills as preparation for higher education and IT-related studies.
Coursera
Technical Support Fundamentals, Technical Support
2026 -
Online course focused on technical support fundamentals.
Coursera
The Bits and Bytes of Computer Networking, Computer Networking
2026 -
Online course covering foundational concepts in computer networking.
Savorgnan De Brazza High School
High School Diploma (Baccalaureate), Literature
2025 -
Baccalaureate high school diploma (Section A / Literature).
Availability
Location
Authorized to work in
Job categories
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