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Natalie Jacques

@nataliejacques

DevOps Developer at Groupe Desjardins who automated middleware deployments and CI/CD pipelines with Ansible, Jenkins, and GitHub Actions.

Canada
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What I'm looking for

I’m looking to move into an AI-augmented, intermediate or senior DevOps role, building on my middleware and infrastructure experience and current training in AWS, Kubernetes, and Docker.

At Groupe Desjardins, I developed and maintained middleware solutions on Linux and automated application deployments with Ansible. I also improved CI/CD pipelines with Jenkins and GitHub Actions, and used GitHub Copilot to contribute to tool and process improvements.

At Videotron ltée, I led the implementation of Oracle Commerce (ATG) infrastructure on WebLogic, from proof of concept to production. Across my middleware work, I’ve automated deployments, supported production platforms, and shared DevOps practices with teams.

Experience

Work history, roles, and key accomplishments

GD

DevOps Developer – Automation & CI/CD

Groupe Desjardins

Jan 2023 - Dec 2026 (3 years 11 months)

Designed, automated, and administered middleware solutions on Linux platforms (WebSphere, WebLogic, Tomcat) within the Linux Infrastructure Management Division, supporting business solution teams. Developed Ansible playbooks, managed CI/CD pipelines with Jenkins and GitHub Actions, and leveraged generative AI for productivity.

GD

Expert Consultant – Middleware

Groupe Technologie Desjardins

Jan 2012 - Dec 2015 (3 years 11 months)

Led the RFP process and proof of concept for the Liferay/JBoss portal infrastructure for the Desjardins Foundation Portal project. Automated Java development environments using Bash, WLST, and Chef scripts, and provided expert Tier-3 support for WebLogic and JBoss.

TM

Consultant – Middleware Specialist

TD Insurance (Meloche Monnex)

Jan 2010 - Dec 2012 (2 years 11 months)

Planned and executed WebLogic and Tuxedo upgrades, diagnosed performance issues, and produced system availability reports. Automated installation, configuration, and monitoring of middleware, and contributed to IBM MQ configuration.

HP

Middleware Consultant – SOA Architecture

Hydro-Québec Production

Jan 2008 - Dec 2010 (2 years 11 months)

Supported development of a trading floor management application based on an Oracle SOA architecture. Installed and configured Oracle Service Bus, Oracle Data Services Integrator, and WebLogic 10.x+, and participated in the SOA governance committee.

TM

Middleware Specialist → NT Admin

TD Insurance (Meloche Monnex)

Jan 1999 - Dec 2008 (9 years 11 months)

Progressed from Windows NT/Exchange network administrator to senior Middleware specialist over 9 years. Managed and automated Tuxedo, WebLogic, and WebSphere platforms in an AS/400 and Windows environment.

FI

Trainer – Networks & Troubleshooting

Fort-Mation Plus inc.

Jan 1998 - Dec 1999 (1 year 11 months)

Planned and taught networking and troubleshooting courses (DOS, Windows NT, Novell 4.11) to up to 24 students.

Education

Degrees, certifications, and relevant coursework

AA

Anthropic Claude Academy

Prompt Engineering, Prompt Engineering

Currently pursuing prompt engineering training.

KO

KodeKloud

AI Agents, AI Agents

Currently pursuing AI Agents training, one-third complete.

BS

BEA Systems

WebLogic 9.1 Administration, WebLogic Administration

Completed WebLogic 9.1 Administration training in Philadelphia.

FP

Fort-Mation Plus

Server Administration, Server Administration

Completed server administration training.

ID

Institut Carrières et développement

Micro-computer Technology, Network specialization, Micro-computer Technology

Completed micro-computer technology training with a network specialization.

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