Nana Ayesha Quainoo

Recorded details of clients in audit software database to prevent inefficiencies in client information. Maintained accurate records of transactions of the company to prevent misstatement of accounts and performed tests on various ledgers to ensure accuracy of the general ledger.

Resolved customer issues effectively using interpersonal skills and conflict resolution techniques. Continuously served customers while adhering to company policies and procedures, and navigated multiple online systems at once to research and match the best solution for the customer.

Performed data entry to maintain accurate records of sales transactions and investment letters ensuring easy identification. Prepared, organised and filed documents in various bank folders to ensure easy identification, and drafted emails to be sent to banks and department managers for investment purposes.

Engaged in audit assessments, identifying operational inefficiencies and contributing to process optimization. Engaged in inventory counts, ensuring accuracy and compliance with regulatory requirements, and contacted interview candidates to schedule their interviews and maintained staff records using Microsoft Excel.

Assisted with taxpayer registration and provided education on tax obligations to encourage increased registration. Recorded and maintained records of new and old registered taxpayers to ensure accurate record keeping, and issued receipts for tax payments and facilitated the application process for Taxpayer Identification Numbers (TIN).

Grade: Second Class Upper

Completed a Bachelor of Technology degree focusing on accounting principles and their application in a computing environment. Gained expertise in financial reporting, auditing, and utilizing various accounting software.