At Keysight Technologies Sdn. Bhd, I lead component failure investigations and root cause analysis to improve product reliability, quality performance, and manufacturing efficiency.
I partnered with suppliers and strategic sourcing teams to qualify alternative components and mitigate supply chain risks. That work delivered approximately 25% cost savings, contributing to an estimated USD 25 million increase in profitability.
I manage supplier performance and development initiatives, and serve as Co-Lead for ISO 9001 compliance activities. I’m also the focal point for new product introductions, coordinating stakeholders across engineering, procurement, manufacturing, and quality.
Earlier, at Telekom Malaysia, I coordinated customer migrations between data centres and reviewed service quality and operational readiness. I also managed SCADA-related projects at System Protection & Maintenance Sdn. Bhd. and supported electrical system studies during my internship at PETRONAS Group Technical Solutions.
