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Muthulakshmi Athimoola Sankaralingam

@muthulakshmiathimool

SAP Ariba consultant at Exalogic Consulting supporting Sourcing, Contracts, SLP, and supplier onboarding.

At Exalogic Consulting, I served as the primary point of contact for on-demand SAP Ariba support, handling Hypercare and application management support across Sourcing, Contracts, SLP, and Commerce Automation.

I supported SAP Ariba Contracts configuration and supplier onboarding in SLP, and helped investigate integration issues between SAP Ariba and SAP S/4HANA public cloud. I also created supplier onboarding user manuals.

At Capgemini, I provided application support and configuration for SAP Ariba P2P, Contract Compliance, Sourcing, and SLP. I managed incidents, including P1/P2 issues, and performed root cause analysis and integration testing.

Earlier, as a Programmer Analyst at Cognizant, I supported SAP Ariba procurement applications, rollouts, and enhancements. I hold ITIL Foundation and SAP Ariba Procurement and Contract certifications.

Experience

Work history, roles, and key accomplishments

Lead Consultant, SAP Ariba

Exalogic Consulting

Apr 2026 - Jul 2026 (3 months)

Served as primary point of contact for SAP Ariba support, managing Hypercare and AMS activities across Sourcing, Contracts, SLP, and Commerce Automation. Handled ticket management, defect tracking, root cause analysis, and SLA-based support delivery.

SAP Ariba Sourcing Contracts Supplier Lifecycle Management Commerce Automation Incident Management Change Management Problem Management ServiceNow Root Cause Analysis SLA Management Supplier Onboarding Integration Support S4Hana SAP Business Network

Senior Consultant, SAP Ariba

Capgemini

Nov 2019 - Sep 2024 (4 years 10 months)

Provided day-to-day application support and system configuration for SAP Ariba P2P, Contract Compliance, Sourcing, and SLP modules. Managed end-to-end incident lifecycle, performed root cause analysis, and supported application upgrades and releases.

SAP Ariba P2P Contract Compliance Sourcing Supplier Lifecycle Management ITIL Incident Management Problem Management Change Management ServiceNow Root Cause Analysis Integration Testing UAT Regression Testing Known Error Database (KEDB)User Training

Programmer Analyst, SAP Ariba

Cognizant

Feb 2017 - Nov 2019 (2 years 9 months)

Supported enterprise procurement applications in a global service delivery environment, ensuring incident, problem, and service request management in line with ITIL best practices. Delivered technical and user-facing support for SAP Ariba using ServiceNow.