At Natwest Group, I manage end-to-end dispute cases across debit representment, pre-arbitration, and mailbox operations. I investigate high-risk transactions, build evidence to support customers, and maintain case documentation in a regulated banking environment.
At Get Scouted, I prepared football player datasets and applied exploratory data analysis, feature engineering, and machine learning to uncover performance patterns for recruitment and marketing decisions. I also built a Python automation tool and a game-based AI project during my internship at Remark Skill.
