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Muhammad Ahmad User

@muhammadahmaduser

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Dynamic Oracle Cloud professional with a decade of experience.

United States

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What I'm looking for

I seek a role that fosters innovation and allows for impactful cloud solutions.

I am a dynamic Oracle Cloud professional with over a decade of experience in service delivery, cloud planning, and Human Capital Management (HCM). My career has been marked by a proven track record of delivering complex automation projects and optimizing workflows, which has driven digital transformation initiatives in global organizations. I possess strong technical expertise in Oracle Cloud environments, complemented by excellent leadership and cross-functional collaboration skills.

At JPMorgan Chase & Co., I spearhead the technical roadmap for Oracle Cloud implementations, ensuring alignment with organizational goals. My role involves designing and implementing automation projects for Oracle HCM modules, which have successfully reduced manual interventions by 30%. I am passionate about leveraging technology to deliver business value and foster innovation, and I thrive on collaborating with global teams to ensure seamless adoption and user satisfaction for Oracle Cloud solutions.

Experience

Work history, roles, and key accomplishments

Current

Oracle Cloud Technical Lead

Current

JPMorgan Chase & Co.

Mar 2022 - Present (3 years 3 months)

Spearheaded the technical roadmap for Oracle Cloud implementations, designed automation projects for Oracle HCM modules, and oversaw data migrations and integrations. Collaborated with global teams to ensure user satisfaction and led training sessions to upskill team members.

Automation Tools Data Migration Training

Oracle Cloud HCM Lead

JPMorgan HR

Mar 2019 - Feb 2022 (2 years 11 months)

Directed the implementation of Oracle HCM Cloud modules, led automation initiatives to streamline HR processes, and acted as the liaison between HR teams and technical stakeholders. Conducted gap analysis and monitored performance of HCM modules.

Automation Gap Analysis Stakeholder Management Performance Monitoring

Oracle Cloud Planning Lead

Siemens AG

Mar 2015 - Oct 2018 (3 years 7 months)

Managed Oracle Cloud planning projects, developed strategies for data migration, and collaborated with various departments to design cross-functional solutions. Conducted workshops to support change management and optimized reporting capabilities.

Oracle Cloud Data Migration Change Management Reporting

Service Delivery Manager

Unknown

Jan 2013 - Mar 2015 (2 years 2 months)

Led global service delivery operations, achieving high client satisfaction through proactive issue resolution. Designed process improvements and supervised a team to ensure performance adherence to SLAs.

Service Delivery Process Improvement SLA Management